Posted:
6/12/2024, 7:52:16 AM
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
As a Customer Success Manager (CSM), you'll report to our Manager of Customer Success and manage the success and net retention of your portfolio of customers. You will combine technology expertise, business acumen and passion for customer success to promote our customers' and company's expected outcomes. We are looking for team members who are excited to learn our platform and become fluent in fraud, e-commerce and payments, where we provide value. As a trusted advisor with a deep product and industry knowledge, you'll be able understand customers' goals and help them optimize performance. You'll collaborate internally with management and broader teams to provide an outstanding customer experience and drive continuous improvement for Signifyd.
Responsibilities:
Requirements for position:
#LI-Remote
Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Website: https://www.signifyd.com/
Headquarter Location: San Jose, California, United States
Employee Count: 251-500
Year Founded: 2011
IPO Status: Private
Last Funding Type: Series E
Industries: Cyber Security ⋅ E-Commerce ⋅ Enterprise Software ⋅ Financial Services ⋅ FinTech ⋅ Fraud Detection ⋅ SaaS ⋅ Software