Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAS Platform
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years of fulltime education

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems using SAS Platform. Your typical day will involve providing dynamic service and support to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support and troubleshooting for SAS Platform-based applications. - Collaborate with cross-functional teams to identify and resolve issues within critical business systems. - Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. - Participate in the design, testing, and implementation of new applications and system enhancements. - Ensure compliance with established service level agreements (SLAs) and customer satisfaction goals. Professional & Technical Skills: - Proficiency in SAS Platform. - Experience in SAS Analytics is a good-to-have skill. - Strong understanding of software engineering principles and methodologies. - Experience in troubleshooting and resolving technical issues in a timely manner. - Excellent communication and interpersonal skills. Additional Information: - 24x7 rotational shifts - The candidate should have a minimum of 5 years of experience in SAS Platform. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Hyderabad office.

15 years of fulltime education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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