At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

This position is responsible to perform / process payment receipting, identify accounts with outstanding billing (exceeding certain aging benchmark) and issues encountered by sales team in collections, in order to support of the Company’s profitability and sustainable growth objectives.

Roles and Responsibilities:

• Ensure efficiency in cashiering and matching (inclusive of payments via cheques from branches (INTERGL and Penang) and telegraphic transfer (TT), suspense account clearance, bank statement.
• Liaise with Clients/Intermediaries to follow up and ensure unmatched receipting / reconciliation are cleared timely.
• Perform submission of daily report and official receipt with closing task in workflow (Case 360)
• Update daily report of INTERGL and TT payment to team sites.
• Deal with internal queries about payments to ensure customers pay on time.  Regular follow up Sales/CCU Portfolio PIC/ Clients/Intermediaries to ensure all relevant debts are managed as necessary.
• Assist in handling enquiries from both internal / external parties.
• Liaise with Clients/Intermediaries to prepare and ensure reconciliation are cleared timely.
• Provide daily report of Case 360 productivity management with pro-active highlight out of TAT cases.

Minimum Job Requirements:

• Degree in Business Administration (preferably) or any other fields
• Minimum 2 or more years of relevant working experience in credit control
• Good command of English (both written and oral)
• Able to handle large volume of data & perform close monitoring
• Proficient in Microsoft Office applications, especially in Excel and Access

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.