At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Credit Operations Analyst - Resident (Internal Job Title: Collections Sr Supervisor – C11) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Generate and distribute adhoc & routine forecast/MIS/expense reports and presentation decks accurately and timely.
• Lead/assist in the development and maintenance of MIS forecast/reports whenever system enhanced.
• Lead/assist in developing SAS logics for formulating new strategy/portfolio management.
• Provide data analytics to business/risk/management team on daily/monthly process control management to meet the regulatory requirements.
• Provide recommendations to simplify and automate forecast/MIS reports to improve operational efficiency and consistency.
• Support business/risk team on adhoc analysis to immediately respond to critical business queries/requests.
• Collaborate with business/risk team for automation and simplification of manual tasks to streamline and eliminate ineffective processes.
• Take lead on expense management processing, review and improving all expenses related tasks. 
• Create, review and submit monthly invoices and purchase orders throughout the internal systems.
• Perform monthly expenses analysis on timely basis and the underlying drivers, proactively propose corrective actions and improve the timeliness and quality of management reports.
• Lead the preparation of annual expenses budget and regular forecast, including the end-to-end process and co-ordination across teams to identify gap/improvement actions, and management update.
• Participate the discussion on department’s strategic initiatives and ensure the cost savings actions is timely achieved.
  Lead/assist UAT testing in system enhancement/projects.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of related business experiences
• Consistently demonstrates clear and concise analytical, written, and verbal communication skills
• Responsible, Analytical, Proactive, Adaptation, Independent, Team player, Results Oriented and able to Work Under Pressure

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Collections Default

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Job Family:

Core Collections

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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