Reporting to the Manager, Transaction Management, the Sr. Transactions Management Analyst is responsible for the timely and accurate processing of the North American and International securities investment transactions and other related trade life cycle events. The person is also accountable for providing the day-to-day direction and distribution of workflow to staff, and timely resolution of transactional issues. The person is also expected to support Investment Operation’s various central initiatives and special projects.

Position Responsibilities:

• Be responsible for the timely, accurate, and completeness of investment and trades processing of North American and International investment transactions for General Accounts into the investment book of record including but not limited to exceptions, and manual workaround processes.

• Lead or assist in the resolution of transaction processing issues, which may involve contacting various Portfolio Managers, International and Third Party Investment Offices and Investment Systems as well as other business divisions.

• Ensure data integrity on data elements and generation of proper forecasts and accounting on investments including, but are not limited to, fixed income, equities, Money Market, Asset-backed, Interest-only, and Private Placements.

• Work with Portfolio Managers, International and Third Party Investment Offices as well as other business divisions on developing new procedures and controls; processing standards; establish and control all procedures to ensure integrity of data.

• Work closely with the General Account Operations Support Team and other teams on implementation of new initiatives that affect Securities Operations.  This includes but not limited to process documentation, training, execution, and working with internal/external clients impacted by the changes.

• Identify areas of opportunity through analysis and develop improved workflow leading to operational improvement and efficiency

• Adhere to established SOX documentation and controls and ensure all daily tasks risks/controls are followed and reviewed as per procedures established for team.

• Assist the Manager, Transaction Management, with the performance of all activities related to staff development, including, training, coaching, motivating, and performance assessment. 

• Additional duties, as required and assigned.

Required Qualifications:

• Minimum 5 years relevant experience in a back office environment with an emphasis on securities processing, people management experience is an asset.

• Successful completion or enrolment of the Canadian Securities Course or equivalent is an asset

Preferred Qualifications:

• Work experience with Life Insurance Operational General Accounting processes is an asset including Excellent knowledge and current understanding of securities instruments, settlements, foreign exchange, banking processes, investment accounting principles and related systems/processes

• Solid understanding of investment accounting principles is preferred

• Well organized and able to meet tight deadlines with accuracy and details and able to adapt quickly to changing priorities and strategies.

• Strong conceptual skills, diagnostic, analytical and problem-solving skills and ability to exercise flexibility and judgment.

• Good interpersonal and communication skills and Ability to handle diverse client interactions using a service-oriented approach.

• Knowledge of Bloomberg system as a trading tool and an information provider

• Demonstrated initiative and strong teammate 

• Intermediate MS Office Suite knowledge most especially MS Excel and MS Word

•  Work hours are as following:

  • From 9:30am to 5:30pm

  • Skeletal support during Canadian Holidays as required

Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our distributed team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

CAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestHybrid

Salary range is expected to be between

$70,350.00 CAD - $117,250.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.