Customer Support Manager

Posted:
10/25/2024, 8:42:02 AM

Location(s):
Tempe, Arizona, United States ⋅ Arizona, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.

The Customer Support Manager will be responsible for overseeing the daily operations of our customer support team, ensuring they provide outstanding service while meeting KPIs. This role is perfect for a results-driven individual with leadership experience in the tech industry and a passion for creating positive customer experiences.
At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!

Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.