We’re a leading online reviews platform, free and open to all. Our vision is to be the universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?
We are seeking a skilled and experienced Marketing Intelligence (Datorama) Specialist to join our innovative Marketing Analytics team. This role can be based in one of our European offices: Copenhagen, Berlin, Milan, or London.
Job Overview
The Marketing Intelligence (Datorama) Specialist will play a critical role in leveraging the Datorama platform to enhance our marketing analytics capabilities. You will be responsible for the integration, analysis, and visualization of data to support our marketing strategies and drive informed decision-making across the organization.
What you’ll be doing:
- Data Integration and Management
- Integrate various data sources (CRM, web analytics, social media, advertising platforms) into Datorama
- Implement and maintain data governance policies to ensure data accuracy, consistency, and reliability
- Develop and maintain ETL processes within Datorama
- Dashboard Development and Visualization
- Design and build interactive dashboards and reports in Datorama
- Visualize key marketing metrics and KPIs to provide actionable insights
- Customize dashboards to meet the needs of different stakeholders
- Monitor and optimize the performance of dashboards and data processes
- Analysis and Insights
- Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement
- Collaborate with marketing teams to understand business goals and translate them into data requirements
- Provide data-driven recommendations to optimize marketing performance
- Technical Expertise and Support
- Serve as the Datorama subject-matter-expert within the organization
- Troubleshoot and resolve technical issues related to data integration and visualization
- Stay up-to-date with the latest Datorama features and best practices
- Maintain thorough documentation of processes, methodologies, and workflows
- Collaboration and Communication
- Work closely with cross-functional teams including Marketing, IT, and Sales
- Communicate complex data insights in a clear and actionable manner
- Train and support team members on the use of Datorama
- Effectively manage relationships with stakeholders to ensure their data needs are met
Who you are:
- Education and Experience
- Bachelor’s degree in Marketing, Data Science, Business Analytics, Computer Science, or a related field
- 3+ years of experience in marketing analytics, data integration, and visualization
- Proven experience with Datorama is essential
- Technical Skills
- Strong proficiency in Datorama, including data modelling, ETL processes, and dashboard creation
- Experience with other analytics and visualization tools (e.g., Google Analytics, Looker, Power BI)
- Proficiency in SQL and other programming languages (e.g., Python) for data manipulation and analysis
- Analytical and Problem-Solving Skills
- Excellent analytical skills with a strong attention to detail
- Ability to interpret complex data sets and translate them into actionable insights
- Comprehensive problem-solving skills and the ability to troubleshoot technical issues
- Communication and Collaboration
- Effective communication skills, both written and verbal
- Ability to work effectively in a collaborative team environment
- Great organizational skills and the ability to manage multiple projects simultaneously
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Comprehensive health package, pension and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Newly renovated central office with a laid back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen and table tennis and has a wide variety of refreshments available - you can opt in for breakfast and lunch at an affordable price
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
- Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go karting, cooking classes and escape rooms
- Employee discounts to restaurants and shops
- Tax Free Travel (DSB)
Still not sure?
We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!
#LI-LP1
About Trustpilot
At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense.
A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.