Posted:
11/11/2024, 2:36:31 AM
Location(s):
Colorado, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
IT & Security
Workplace Type:
On-site
Position Summary:
Job Description:
Information Technology Technician
Position: Western Colorado University invites applications for the full-time administrative position of IT Support Technician. The position reports to the IT Services Manager. This is an on-campus, in person position at the Western Colorado University campus in Gunnison, Colorado.
Responsibilities: Broadly, this position provides front-line technical support and user assistance for many of the systems for which IT Services is responsible. This support includes installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Also assists students with personal devices and accessing the various IT systems. In addition to standard support duties, opportunities are available to be responsible for one or more specialty areas.
SKILLS & ABILITIES include the following.
Ability to work effectively with customers with a wide range of technical aptitude
Effective communication skills, technical and non-technical
Strong technical problem solving and troubleshooting skills
Willing and able to continuously upgrade skills, abilities and knowledge
REQUIRED MINIMUM EDUCATION & EXPERIENCE:
Bachelor’s degree, any.
One year of general IT experience.
DESIRABLE ADDITIONAL QUALIFICATIONS/EXPERIENCE:
Bachelor’s or advanced degree in Computer Science, Information Systems, or related field
Experience working in a higher education environment.
TYPE OF APPOINTMENT: Full-time administrative appointment.
COMPENSATION: $21.63 to $24.03 per hour (the equivalent of $45,000 to $50,000 annually). The position is FLSA non-exempt and eligible for overtime. Full benefits package. After one year of employment, self and dependents qualify for tuition waivers to attend Western. Relocation and housing assistance may be available.
APPLICATION DEADLINE: December 6th, 2024 at 11:59PM (MST)
TO APPLY: visit www.western.edu/jobs and use our online application.
Required attachments to your online application include a cover letter describing your interest and qualifications in the position, your resume, transcripts and a list of three employment references.
INQUIRIES: Brianna Gilbreath, bgilbreath@western.edu
(Note: If transcripts are required for your application, you may redact information that identifies your age, date of birth, dates of attendance, or graduation from the educational institution. If a degree is required for employment, official transcripts (unopened or delivered directly to HR) are required upon hire; copies/scans submitted during application will not serve the purpose of official transcripts upon hire.
Additional Information on Western and Gunnison/Crested Butte
Western Colorado University is a public institution with an enrollment of ~3,700 graduate and undergraduate students, the majority of which reside on the campus and in the community. With average class sizes of 17 students, faculty and staff share a strong commitment to inclusivity and personalized, immersive education. They are student-oriented, collegial, enthusiastic, and engaged in the campus and community. Western is committed to continual growth in regard to diversity, equity, and inclusivity and promotes participation in DEI initiatives from students, faculty, staff, and the community. Please see our diversity statement, and our DEI Committee charge.
The University is located in Gunnison, Colorado, a rural community 200 miles southwest of Denver and the gateway to Crested Butte, a world class ski community. K-12 students are served by the award-winning Gunnison Watershed School District. Both communities value the arts, quality of life, community-based wrap around services for children and adults, and continued personal growth and learning opportunities. At an elevation of 7,700 feet in the southern Rocky Mountains, the Gunnison Valley provides exceptional year-round outdoor recreational and cultural opportunities including summer arts and music festivals, mountain biking, skiing, kayak/rafting, rock climbing, hiking and camping… all within minutes of the campus.
Visit http://www.western.edu to learn more about the university.
An Equal Opportunity Employer, including disability/vets.
Western Colorado University believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. Western is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (for state classified positions, with preference given to military veterans), or any other protected status in accordance with applicable law. Please see our diversity statement, and our DEII Committee charge.
ADAAA ACCOMMODATIONS:
Western Colorado University is committed to the full inclusion of all qualified individuals. As part of this commitment, Western will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the Office of Human Resources at [email protected] or (970) 943-3140.
WESTERN COLORADO UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY/VETERANS
Website: https://western.edu/
Headquarter Location: Gunnison, Colorado, United States
Year Founded: 1901