Posted:
11/27/2024, 11:04:22 AM
Location(s):
New York, United States ⋅ New York, New York, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Sales & Account Management
Workplace Type:
Hybrid
Pay:
$124/hr or $257,920 total comp
Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen!
As an Implementation Manager, you will lead the success of the customer journey from the closure of the sales process, to the launch of customer use cases within the platform, ensuring a durable, user-friendly, and maintainable outcome for the solution.
The primary goal of this role is to provide the oversight and management required to provide a successful and within-budget implementation that meets the goals of the engagement. Your skillset will include; establish communication and engagement with client contacts of all seniority levels, understand and speak to higher level technical topics, demonstrate experience in project managing large-scale SaaS implementations at Fortune 500 companies with appropriate carefulness, and in collaboration with internal and external partners to ensure successful outcomes. You will report to the Senior Manager; Implementation Management.
You will engage with the customer and Amperity teams on the daily management of the deployment and providing a communication channel & guidance with customer and Amperity executive steering committees. This regular stream of communication will be sponsored by your ability to evaluate risk, promote benefit, manage expectations, and control implementation scope.
Amperity has an office in New York, NY or we have the opportunity to hire remotely in FL, GA, IN, MA, NJ, OH.
Base Salary: $112,000 - $150,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.
Cash Incentives: Cash incentives are also available.
Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.
We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.
Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Website: https://amperity.com/
Headquarter Location: Seattle, Washington, United States
Employee Count: 251-500
Year Founded: 2016
IPO Status: Private
Last Funding Type: Series D
Industries: Analytics ⋅ Artificial Intelligence (AI) ⋅ Big Data ⋅ Data Management ⋅ Marketing ⋅ SaaS