Manager - Fiduciary

Posted:
2/17/2026, 2:10:22 PM

Location(s):
Mumbai, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Company:

Marsh Risk

Description:

Drives interactions with the Markets regularly to secure the collection of outstanding fiduciary balances.

Drives personal cash processing and fiduciary targets, including the use of Key Performance Indicators (KPIs) for moderately complex accounts to facilitate reporting from the CSS Dashboard and other system tools.

Drives processes to ensure that all time bound activities are addressed within defined parameters; this includes but is not limited to following up with Markets for payment and properly coding outstanding balances to increase efficiency.

Works alongside Market Fiduciary and/or Excess of Loss Client team Associates (US) on moderately complex projects to assist (as required) with collection of funds.

Leads meetings with Client teams at regular intervals to review and assign balances.

Leads gathering of inputs for the evolution of the operational model at all levels of the organization to promote new process improvement ideas leveraging technology solutions.

Builds and drives relationships with Brokers, Clients and Markets to understand issues, resolve problems and queries and review working practices.

Leads team meetings and activities in order to encourage sharing of opinions, ideas, knowledge and solutions and drives opportunities to increase own understanding and that of the team to improve the services provided.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.