Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Generative AI, Java Enterprise Edition, Python (Programming Language), Node.js
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Title : AI Developer (GenAI Agents / Orchestrator) – AMS RUN

Role Summary / Purpose : We are looking for a hands-on AI Developer to build GenAI-powered agents for AMS RUN operations. The primary focus is developing an Orchestrator Agent that can coordinate multiple task-specific agents to support end-to-end RUN workflows such as incident triage, SR automation, monitoring insights, knowledge search, RCA support, change/release assistance, and governance reporting. The engineer will work closely with RUN SMEs and engineering teams to design, build, integrate and deploy agent solutions on GCP (GHCP) with enterprise-grade security and reliability.


Key Responsibilities (What the person will do)
1) Build Agentic Workflows & Orchestrator
2) Implement AMS RUN GenAI Use Cases
3) Build RAG + Knowledge Layer
4) Integrate with RUN Tooling Ecosystem
5) Deploy on GHCP / GCP with Reliability & Security
6) Quality, Evaluation & Metrics


Must-Have Skills (Mandatory)
Strong hands-on development in Python (preferred) and/or Node.js/Java.
Practical experience with LLMs (prompting, structured responses, tool/function calling).
Experience building end-to-end AI workflows (multi-step automation, routing, chaining).
GCP (GHCP) hands-on experience: deploying services, IAM, APIs, logging/monitoring.
Fundamentals of Machine Learning (classification/clustering basics, evaluation metrics).
Knowledge of RAG concepts (embeddings, vector search, retrieval & grounding).
Strong understanding of REST APIs, integration patterns, secure coding.


Good-to-Have Skills
Exposure to ITSM / AMS RUN processes (Incident, SR, Problem, Change, Monitoring).
Knowledge of enterprise security/compliance expectations for production environments.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.