Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary:
Leads and oversees the New England Middle Market new and existing business Sales and Client Services Support Team; setting strategic goals and ensuring the effective execution of sales and service activities. Collaborates with sales leadership to develop sales support strategies, allocate resources, and prioritize sales and account management projects. Analyzes sales performance metrics, provides insights to senior leadership, and makes data-driven decisions to optimize the sales and existing business quoting, install, and service process. Participates in client and broker meetings as needed and fosters strong relationships with key clients to drive service success.

What you will do:

• Develop and execute strategies to support the sales & client services team in achieving their targets and objectives.
• Streamline and optimize sales & account management processes to enhance efficiency and effectiveness by implementing tools, methodologies, and best practices.
• Provides ongoing sales enablement support by administering product training and integrating innovative tools and resources.
• Delivers reports that identify trends, patterns, and opportunities for improvement, and provide actionable insights that enable data-driven decision-making.
• Consolidates inputs from team, analyzes market trends, and provides insights to assist in revenue forecasting.
• Collaborates with other departments, such as marketing, product management, and operations, to ensure sales support strategies align with overall business objectives.
• Manages team performance through regular, timely feedback as well as the formal performance review process to ensure the delivery of exceptional services and continuously improve departmental capabilities.
• Oversees ongoing training to ensure all team members are fully versed and compliant within their respective roles.

Minimum Requirements

• 5-7 years relevant work experience.
• Adept at execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.
• Adept at collaboration and teamwork.
• Mastery of problem solving and decision making skills.
• Mastery of growth mindset (agility and developing yourself and others) skills.

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification, or equivalent work experience.

License & Certification

• Health & Life Insurance Resident License.

Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.40

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/03/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.