Posted:
8/20/2024, 7:49:53 AM
Location(s):
Greeley, Colorado, United States ⋅ Colorado, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Primary City/State:
Greeley, ColoradoDepartment Name:
HME Operations ColoradoWork Shift:
DayJob Category:
Administrative ServicesPrimary Location Salary Range:
$15.61 - $23.41 / hour, based on education & experienceIn accordance with State Pay Transparency Rules.
Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.
Banner Home Medical Equipment is one of the top providers in Maricopa County and Pima County market in Arizona, and Weld/Larimer counties in Northern Colorado. We provide respiratory, sleep, ventilation, and other high-acuity respiratory services. Additional products and services that we provide include but are not limited to: Photo Therapy, Negative Wound Pressure Therapy, Orthotic and Prosthetics, Durable Medical Equipment, Enteral Nutrition, Ostomy, and Wound Care Supplies. We service over 100,000 customers each year and anticipate additional growth in the coming year. We are accredited by The Compliance Team (TCT) and have consistently achieved three-year certifications for all lines of service. in addition to achieving TCT certifications, we are also recognized by The Compliance Team as an exemplary provider! Join a fast-growing post-acute services agency in AZ.
Banner Home Care & Hospice is looking to add a Receptionist to their team. This is a full time, day shift opportunity. As a Receptionist you will be responsible for answering the phone and assisting customers/patients that come into the office for item pick-up or questions. This position is located in Greeley, CO and scheduled Monday - Friday 8:30am - 5:00pm.
POSITION SUMMARY
This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area.
CORE FUNCTIONS
1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.
2. Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety.
3. In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.
4. May answer phones, transfer calls , take messages, and relay messages and information as needed.
5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested.
6. Performs functions within established parameters. Customers include patients, families, and the community at large.
MINIMUM QUALIFICATIONS
Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude.
PREFERRED QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Additional related education and/or experience preferred.
Anticipated Closing Window (actual close date may be sooner):
2024-12-18EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Website: https://bannerhealth.com/
Headquarter Location: Phoenix, Arizona, United States
Employee Count: 10001+
Year Founded: 1999
IPO Status: Private
Industries: Health Care ⋅ Insurance ⋅ Non Profit