Technical Trainer Engineered Systems EMEA

Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that's safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let's talk today.

What you will do

The Technical Trainer Engineered Systems EMEA supports the established goals of the EMEA Technical Services and Training Department by delivering and developing training modules for instructor-based (face to face / live) and virtual (VILT) technical trainings for internal and external customers and ensuring compliance with relevant industry standards. The Technical Trainer is participating in and facilitating the creating and monitoring of training services related processes to allow smooth cooperation with Sales, Product Management, Marketing and the other functional teams within the EMEA region.

Location: Any EMEA Location

How you will do

This professional is a subject matter expert that provides technical support and training, for a specific product line (or multiple products), upon request of Sales and Inside Sales teams or in close cooperation with the local sales teams to distributors and customers. The Technical Trainer is responsible for support and advice regarding the correct use and application of our products or solutions in accordance with the relevant design standards.

• Develop and deliver trainings - Develop training content, provide theoretical and practical training sessions, instructor-led face to face, web-based and E-learning, keep track of training needs and inform sales and existing users about training offerings, contribute to the continued evolution of training
• Provide Technical Support - Optimize the support to our sales team and customers, train local technical sales teams to take care of customers

• Responsible for trainee administration - Ensure correct training and trainee administration; including updating calendar, registrations and issue of certificates as well as certificate validity and expiry follow up.
• Contribute to training communication and promotions, such as planning, website, folders and announcements.

• Support the development of Training Services tools and processes – Proactively support in the creation, monitoring and update.
• Support for training communication and promotion - Contribute to training communication and promotions, such as planning, website, folders and announcements.
• Support regional training centres - Train and facilitate local regional trainers to ensure consistent process, as applicable, support the availability and condition of the training materials and samples, support availability and quality of the training room etc.

What we are look for

• Bachelor Engineering degree or similar Education
• Knowledge of and experience with fire protection technology and/or mechanical applications and keep this knowledge up to date, preferably experience with gaseous suppression systems.
• Knowledge of or experience with working at contractor level.
• Trained/certified on relevant international codes and standards.
• Strong MS Office skills, further experiences (LMS, Adobe Captivate, SAP, Salesforce, AutoCAD) would be a plus.
• Good communication skills and the ability to interface with all levels of the organization required.
• Negotiable English language skills are required
• Ideally further advanced language skills in other European languages

Specific:

• Travel frequently (approximately 6-10 days a month)
• Main Travel Region: Europe
• Extended periods of standing while giving presentations and demos
• Applicant may be based at any European country or city with good international travel connections

What we offer

Johnson Control offers an interesting compensation package according to your qualification and experience. In addition to our salary policy, job stability, training, the possibility of professional development, and an excellent work environment, are part of our employee benefits package.

Working with us you will be part of a global company that welcomes diversity, rewards work well done and inspires people to achieve their best. In an environment that is constantly evolving, we will put the pillars so that you can develop a professional path that is as unique as you. As a member of our team, you will have the opportunity to make a difference. The world is waiting for you, and so are we.

Who we are

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.