Senior Technical Product Manager

Posted:
8/30/2024, 9:18:25 AM

Location(s):
Chicago, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

As a Senior Product Manager for PayPal Braintree Revenue Optimization, you will play a pivotal role in enabling solutions that enable our merchants to optimize their payments by not only boosting their authorization rates but also lowering costs, bolstering security, and ultimately driving revenue growth for our merchants.

Meet our team
The PayPal Braintree Revenue Optimization team is looking for a versatile, seasoned Senior Product Manager that can work in a dynamic, matrixed environment and can be the product lead for our existing product suite or expanding new orchestration offerings to meet the optimization needs of our most demanding enterprise, large, and mid market merchants at scale. We work closely with both internal and external stakeholders from engineering, go-to-market, finance and legal and compliance to ensure that we are offering services to our merchants at the highest levels, helping them to serve their customer’s needs.

Job Description:

Your Way to Impact:
As a Senior Product Manager for PayPal Braintree Revenue Optimization, you will play a pivotal role in enabling solutions that enable our merchants to optimize their payments by not only boosting their authorization rates but also lowering costs, bolstering security, optimizing routing, and ultimately driving revenue growth for our merchants. 

Your Day to Day:

  • Develop and maintain a strategic roadmap for one or more highly complex revenue optimization products, aligning with organizational goals and merchant needs.

  • Define detailed product requirements and user stories, ensuring clear understanding across all stakeholders.

  • Prioritize and manage product backlog, making trade-off decisions based on business priorities and merchant feedback.

  • Coordinate with engineering teams to build and deliver product enhancements.

  • Track and analyze product metrics to measure success and inform future product decisions.

  • Serve as a subject matter expert & evangelist on your products, providing guidance and support to other teams within the organization.

  • Lead product launch efforts and ensure successful adoption by merchants worldwide.

  • Conduct market research and analysis to identify payments trends, competitive landscape, and product opportunities.

  • Cultivate strong relationships with key stakeholders, including senior leadership, to gain buy-in and support for product initiatives.

What You Need to Bring:

  • 5+ years of product management experience in fintech or payments, with extensive partner management and merchant-facing experience.

  • Strong analytical skills with the ability to translate data insights into actionable recommendations.

  • Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.

  • Ability to thrive in a dynamic and ambiguous environment, with a focus on delivering measurable impact and driving business growth.

  • Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred.

Additional Job Description:

Subsidiary:

Braintree

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

PayPal

Website: https://www.paypal.com/

Headquarter Location: San Jose, California, United States

Employee Count: 10001+

Year Founded: 1998

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce Platforms ⋅ FinTech ⋅ Mobile Payments ⋅ Transaction Processing