JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

 

You will be responsible to ensure all necessary maintain accurate records of all clubhouse operations, including maintenance logs, financial reports, and member activities. Building maintenance and upkeep will be one of your KRA. Your key deliverables will be:

 

• Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.

• Ensure the clubhouse facilities are well-maintained, clean, and operational.

• Oversee daily operations and maintenance of the clubhouse, including swimming pools, gyms, sports courts, V lounge, and other amenities.

• Coordinate with maintenance staff and service providers for regular upkeep and repairs.

• Ensure compliance with health and safety regulations.

• Prepare snag lists and get it rectified on priority.

• Check if the various checklists are filled at the frequency instructed in the suggested formats.

• Swimming pool checklist / In out register / Gym checklist etc.

• Manages the requirement of new assets / material / spares / equipment / consumables. (Indent to be filled on PAM PRO)

• Address resident inquiries, complaints, and feedback in a professional and timely manner.

• Interacts with members answering questions, solving problems, overseeing services and cleanliness and showing the club facilities to visitors.

• Manage resident events, activities, and programs to enhance community engagement.

• Keep residents informed about clubhouse rules, upcoming events, any changes,s, emails.

• Monitor revenue streams from memberships, events, and other sources.

• Ensure proper billing and collection of fees from residents and members.

• MIS Reporting on monthly basis

• MMR Reporting on monthly basis

• Maintain Guest usage / No show charges sheet on daily basis.

• Follow-up with members for clubhouse dues.

• Daily briefing with staff member.

• Lead and manage clubhouse staff to deliver high-quality service.

• Recruit, train, and supervise clubhouse staff, including receptionists, lifeguards, trainers, and event coordinators.

• Schedule staff shifts and ensure adequate coverage for all clubhouse operations.

• Implement and monitor standard operating procedures (SOPs) for all clubhouse activities.

• Regularly review and update processes to ensure best practices.

• Maintain accurate records of all clubhouse operations, including maintenance logs, financial reports, and member activities.

• Ensure compliance with safety standards, and organizational policies.

• Maintain daily footfall of amenity usage.

• Checking and maintaining inventory records.

• Prepare scrap note on weekly basis.

 

 

Client:

You will be working on Raymond Realty, which is a residential, located at Thane Mumbai.

 

Site dynamics:

1.       Work Schedule:

2.       Site team:  e.g.: Property Manager +2

3.       Other details if any.

 

Reporting:

 

You will be working with our operations team and reporting to the Property Manager.

 

 

 

 

 

 

 

Sound like you? Here is what we’re looking for:

 

Being Analytical and Meticulous

 

Your role will involve coordination with various teams/ vendors. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble-shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures for fitout.

 

Qualifications

 

You will have a Degree / Diploma or relevant educational background in Civil Engineering with minimum 1-2 years of work experience.

 

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

 

 

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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