Lead Lab Support Technician 

Posted:
5/8/2026, 8:22:27 AM

Location(s):
Cambridge, Massachusetts, United States ⋅ Massachusetts, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

31.50 to 33.50 per hour


 

Job Summary

Flagship Facility Services is seeking a Life Science Lab Technician III to join our dynamic and growing Lab Services division.



Summary

Working in a dynamic life science building and reporting to the Lab Support Supervisor/Manager, the successful candidate will coordinate and perform routine laboratory operations to support client programs and daily tasks. Responsibilities include Glasswash operations, maintaining dry ice, gas, and personal protective equipment (PPE) supplies, and ensuring proper lab support coverage.

This role also involves managing the day-to-day activities of junior personnel in a safe and compliant manner while delivering best-in-class customer service throughout the laboratory environment.

Job Description

Benefits:

  • 401K with match
  • 2 weeks’ vacation and 6 paid holidays
  • Cell Phone stipend
  • Ample opportunities for advancement/ growth

Essential Functions

  • Comply with all applicable codes, regulations and corporate policies/procedures related to building operations and work safety
  • Glasswash operations (collection, washing, drying, and redistribution)
  • Inventory tracking and PAR level management of glassware
  • Autoclave operation and maintenance
  • Lab cleaning and organization (benches, hoods, shared spaces)
  • Cold room, freezer, and refrigerator organization and defrosting
  • Dry ice management and distribution
  • Gas cylinder monitoring, change-outs, and inventory tracking
  • PPE stocking and compliance monitoring
  • Performs eyewash and safety shower testing monthly
  • Responsible for biohazardous and sharps waste consolidation
  • Maintain filter flask set-ups in cell culture areas
  • Responsible for compiling and submitting orders lists for supplies and inventory
  • Compiles and generates departmental reports related to lab operations, inventory levels, safety compliance, and service activity
  • Other tasks as directed.

Requirements

  • HS Diploma or GED equivalent required.
  • 2+ years industry experience or 2-4 years academic lab experience required.
  • Manages record-keeping activities as required.
  • Excellent communication skills with customer service mindset.
  • Strong time management and task management abilities.
  • Able to effectively complete tasks and work independently with minimal supervision.

Work Environment

  • Laboratory environment.
  • Fast-paced work environment.
  • The noise level in the work environment is usually moderate.
  • Exposed to a combination of normal laboratory environments.
  • Exposed to some chemicals
  • Regularly exposed to dust, odors, oil, fumes, cleaning products and noise.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit for extended periods of time; handle or manipulate objects, tools, or controls; reach with hands and arms; communicate verbally and audibly; and operate equipment. The role may require climbing stairs; balancing; stooping; kneeling; crouching; or crawling.

The employee may occasionally lift and/or move up to 75-100 pounds, including lab and facilities equipment such as gas cylinders and Dewars, tools, ladders, and waste materials, and must be able to safely use all provided equipment.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must also be able to climb ladders as needed to perform job-related tasks.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Americans with Disabilities Act

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Flagship Facility Services

Website: https://flagshipinc.com/

Headquarter Location: San Jose, California, United States

Employee Count: 501-1000

Year Founded: 1988

IPO Status: Private

Industries: Commercial ⋅ Facilities Support Services ⋅ Facility Management ⋅ Janitorial Service