Rentals Desk Coordinator - Film & TV

Posted:
12/8/2025, 9:59:47 AM

Location(s):
British Columbia, Canada ⋅ Burnaby, British Columbia, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Job Description

Qualifications:

The applicant must have exceptional organizational skills.
The applicant must have exemplary people skills, be outgoing and personable.
The applicant must be a concise and confident communicator.
The applicant must have the ability to multitask, work under pressure, and take initiative.
The applicant would benefit from knowledge of online programs Trello and Skedda.
The applicant would benefit from knowledge of film equipment and film production.

Responsibilities:

Be the first point of contact for customers arriving at the warehouse.
Vet customers arriving for pickups and returns to ensure that appointments are adhered to.
Advise Client Service team regarding ASAP and unplanned customer visits.
Maintain up-to-date information of the statuses of current customer pickups and returns.
Actively direct vehicles into the appropriate spaces and physically greet arriving drivers whenever possible.
Act as a liaison between customers, other Rentals Desk Coordinators and Floor Staff by eliciting initial visit information from customers and relaying to the appropriate teams.
Check in with clients throughout a transaction to ensure quality service.
Direct customer feedback notes to the appropriate Supervisor or Manager.
Access digital systems to accurately ascertain which orders should ship with each driver.
Assist in the management and organization of pull and return list throughout the life cycle of the order, including scanning and digital filing of manual paperwork and long-term storage.
Perform check-ins and check-outs of equipment.
Advise the Manager, Rental Operations of any equipment, staff, or operational challenges.
Ensure compliance with all WCB requirements.
Other duties as assigned.

Base Pay Range

25.18 - 34.61

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Sunbelt Rentals

Website: https://sunbeltrentals.com/

Headquarter Location: Fort Mill, South Carolina, United States

Employee Count: 5001-10000

Year Founded: 1983

IPO Status: Private

Industries: Construction ⋅ Industrial ⋅ Residential

Cashier Part Time

Lowe's • 9/2/2025 ⋅ United States

Shift Leader - Restaurant 200515 - 1753 Woodson Road, Overland, MO 63114

Churchs chicken • 3/5/2025 ⋅ United States

Personal Banking Associate

TD • 7/29/2025 ⋅ Canada

Licensed Health Insurance Agent – Work From Home

Integrity • 7/17/2025 ⋅ United States

Assistant Facilities Manager

Jones Lang LaSalle (JLL) • 7/7/2025 ⋅ United States

Notify

postings

pricing

login