Posted:
2/4/2026, 4:00:00 PM
Location(s):
England, United Kingdom ⋅ Connecticut, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Date Posted:
2026-02-05Country:
United KingdomLocation:
GB-DBY-ILKESTON-GC ~ Griffon Rd Quarry Hill Industrial Estate Derbyshire ~ GRIFFON CTPosition Role Type:
HybridJoining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
We are seeking a full-time Product Support & Materials Coordinator to join our team in Nottingham. The Hardware Product Support & Materials Coordinator will be required to work 37.5 hours per week.
This is a hybrid position requiring 3/4 days per week on site and the other days will be home based.
What you will do:
Ordering of stock, and chasing overdue/incomplete orders
Meeting supply chain objectives.
Supporting Industry standards recognition such as ISO
Hardware Demand planning, working with the wider business
Performing complete inventory checks of all stock and supplies
Assessing and improving flows of supplies through companies.
Ensuring all documentation related to inventory flows is complete, accurate and filed correctly.
Identifying, analysing and addressing gaps in inventory processes.
Reporting to management
Recording and notifying discrepancies between physical counts and computer records.
Developing or improving inventory management procedures.
Ensuring goods in and out are recorded correctly
Compiling reports upon request
Arranging courier and post deliveries
Signing for and checking in-bound deliveries
Preparing, checking and creating documentation for inventory control
Safe packaging and storage of products and parts, in line with company procedures
Maintaining inventory stock control of components and products within base office, including hardware parts stock handling and serial numbering, system reconciliations and ongoing maintenance, reporting, stock tracking & month end closure
Raising Purchase Orders and Requisitions where necessary
Raising customer invoice requests
Point of contact for finance based remotely
Assisting with the commissioning, testing and sign off of built products at base
Assisting with fault diagnosis and repairs at base.
Updating and monitoring support tickets via the helpdesk system.
Dealing with clients directly face to face, via telephone and email in a professional and courteous manner.
Working at base in a safe and professional manner.
To establish and maintain productive, professional relationships with customers.
To provide the manager and colleagues with updates on the progress of their own work and any further information that may be required.
To prioritise and manage their own workload according to priority of orders and installation schedule as dictated by the line Manager
Office administration
Keep stock of office supplies and place orders when necessary
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Create and update records and databases
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary.
Please note the above roles and responsibilities are a guideline to each member of the team and where necessary you will be expected to carry out other ‘reasonable’ duties that are asked of you, besides those associated with your main duties.
Qualifications we prefer:
Previous experience working in an office support role
Comfortable using computer systems to update stock records, documentation and reports
MS Office Suite
Good organisation skills and strong attention to detail
Confident communicating with suppliers, customers and colleagues by phone and email
Able to prioritise tasks and manage own workload in a busy environment
Experience with general office administration and accurate record keeping
Willingness to support wider team activities when required
What we offer:
People are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include:
Competitive base salary and benefits package
25 days annual leave, plus public holidays plus the option to buy / sell up to 5 days per year
Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10%
Private Medical Insurance
Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening)
Life Assurance & Group Income protection scheme participation
Employee Discounts & Flexible Benefits platform
Support with professional fees
Employee Assistance Programme (EAP)
Employee recognition schemes
Opportunities for professional development and career growth
and so much more!
Learn More & Apply Now!
Collins Aerospace, in accordance with our 'Baseline Security' requirements, will request from candidates evidence of identity, eligibility to work in the UK, and employment and/or education history for up to three years, in relation to certain roles within the business. These relate to positions where access to export controlled items, (e.g., Technical data, hardware, software, and services subject to international trade control laws and regulations) and Collins IT Systems may apply. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Website: https://www.rtx.com/
Headquarter Location: Arlington, Virginia, United States
Employee Count: 10001+
Year Founded: 2020
IPO Status: Public
Last Funding Type: Grant
Industries: Aerospace ⋅ Industrial ⋅ Manufacturing ⋅ Military ⋅ Security ⋅ Software