IT Manager Development

Posted:
12/2/2024, 9:41:34 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Manages / leads a team of technology development / design
professionals in providing a wide range of application or
system solutions to the organization, ensuring standards are
met and business objectives are achieved. Also provides
technical leadership and guidance beyond own team.

KEY ACCOUNTABILITIES

CUSTOMER

  • Responsible for leading development teams and thedelivery of development solutions and component / unittesting efforts
  • Oversee and report on project status, managing projectteam resources and assignment, ensuring projectmilestones are met and monitoring to keep projects onschedule and to budget within identified standards
  • Work with LOB TS partners to develop the content ofoverall development / solutions design deliverables andensure project estimates account for all activities in theproject scope, including project management andapplication development, software quality assurancereviews, and vendor and contract management activities
  • Ensure all requirements, project plans, and changes to commitment are communicated to all affected teammembers
  • Responsible for defining Application Development Vendor strategy and managing Vendors and SLA’s and ensure work is delivered according to the agreed-upon Service Level and Operational Level Agreements
  • Coordinate with relevant stakeholders to support / developsound business cases with an on-going focus onreusability, scalability, innovation and enterprise-widesolutions
  • Oversee and manage escalated issues to ensureresolution or redirect as appropriate ensure


SHAREHOLDER

  • Ensure that the project team follows all quality assuranceprocesses, including periodic reviews and transitions
  • Drive stakeholder communication and develop effectivestakeholder management required for successfulApplication Development delivery
  • Act as an escalation point for all risks and issues affectingthe development team, and for working to define andimplement mitigation strategies
  • Ensure full compliance with well-defined enterprise technology delivery practices and standards and project management disciplines by ensuring that recognized system development and project management processes, discipline and controls are consistently applied
  • Control change to development project scope through accepted change management processes, impact assessment and documentation
  • Responsible for delivering in line with financial forecast /plan, and achieving benefits targets as defined for Application Development teams
  • Manage and track costs in line with investment governance to deliver agreed outcomes and service-level within budget
  • Oversee demand management and project intake process,ensuring the development team can deliver on intakerequirements and financial cost estimations are reviewedand approved
  • Identifies all development related project dependencies and risks and ensure mitigation/contingency plans are in place for identified risks
  • Represent the development team at project stakeholder meetings and obtain buy-in from senior management for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes
  • Define and establish appropriate governance structures and processes to ensure that the Development team adopts and adheres to all defined operational and service delivery processes


EMPLOYEE / TEAM

  • Responsible for management of the overall development /design teams providing both leadership and technical guidance
  • Set targets and objectives for the team, and deliver results
  • Grow team expertise to align with enterprise demand and the Bank's technology direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
  • Foster an environment / culture that encourages productivity, innovation, process improvement, team work and a high level of professionalism
  • Co-ordinate necessary resources to ensure completion by deadlines
  • Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans
  • Prioritize and manage own workload in order to deliver quality results and meet timelines
  • Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
  • Establish effective relationships across multiple business and technology partners, program and project managers
  • Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

  • Expert knowledge of Bank, technology standards and managing people /projects
  • Advanced understanding of businesses and/or organizational practices/disciplines
  • Strong knowledge of external competition, and/or market trends in relation to own business
  • Manages a sizeable group or team of IT professionals(e.g. <25) responsible for development /solutions design and/or system enhancements, new releases or project deliverables with increasing complexity of moderate to broad scope
  • Orchestrates the development of resolutions ,plans and strategies for operational advancement
  • Typically reports to a Senior Manager or executive

EXPERIENCE & EDUCATION

  • Undergraduate degree or Technical Certificate
  • Graduatedegree,preferred
  • 7+ yearsrelevantexperience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet