Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : System Monitoring Tools & Techniques
Good to have skills : Splunk Administration, AppDynamics Administration, Dynatrace Administration
Minimum 2 year(s) of experience is required
Educational Qualification : A bachelors degree in computer science information systems information protection information security or a related IT field is required Certification in Monitoring tools or Tools Administratio

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will work remotely and onsite, configuring services on various platforms. Your responsibilities will include hardware/software support, implementing technology at the operating system-level, and troubleshooting at L1 and L2 levels. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide ongoing technical support and maintenance of production and development systems and software products. - Configure services running on various platforms. - Provide hardware/software support and implement technology at the operating system-level. - Troubleshoot issues at L1 and L2 levels. - Collaborate with team members to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in System Monitoring Tools & Techniques. - Good To Have Skills: Experience with Splunk Administration, AppDynamics Administration, Dynatrace Administration. - Strong understanding of system monitoring tools and techniques. - Experience in troubleshooting and resolving issues related to system monitoring. - Knowledge of configuring and managing Splunk, AppDynamics, and Dynatrace. - Familiarity with monitoring system performance and identifying areas for improvement. Additional Information: - The candidate should have a minimum of 2 years of experience in System Monitoring Tools & Techniques. - This position is based at our Bengaluru office. - A bachelor's degree in computer science, information systems, information protection, information security, or a related IT field is required.

A bachelors degree in computer science information systems information protection information security or a related IT field is required Certification in Monitoring tools or Tools Administratio

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.