Receptionist - Westrock Orthodontics

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Arkansas, United States ⋅ Jonesboro, Arkansas, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

It's fun to work in a company where people truly BELIEVE in what they're doing!


We're committed to bringing passion and customer focus to the business.
 

As a Dental clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.

A few specific duties:

  • Patient scheduling and confirmation

  • Dental health records

  • Maintaining patient accounts

  • Insurance eligibility

  • Direct customer service

  • General housekeeping and maintain office stock levels as needed.

Skills:

  • Excellent verbal and written communication skills

  • Extensive organization skills and attention to detail

  • Ability to multi-task and manage time efficiently.

  • Accept constructive criticism

  • Conflict resolution and problem-solving and team Player

Qualifications:

  • High school diploma

  • 2 years of office experience desired

  • Legible handwriting

  • Basic Computer skills

Qualities We Look For:

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. And, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

What we Offer:

  • Competitive pay and monthly bonus structure

  • Growth and advancement opportunities for leadership roles

  • Holiday paid time and (PTO) Paid Time Off.

  • 401(k) with a company match

  • Wide variety of additional benefits including:

  • Employer Paid Medical Insurance option for the employee

  • Complimentary Dental on selected procedures

  • Vision insurance

  • Health Savings Account

  • Supplement Life Insurance for you or your dependents

  • Uniform and Shoe Stipend

#ZR