Inside Research  Account Manager - Southern Europe

Are you an experienced sales professional with excellent negotiating skills and a Growth Mindset?

Would you like to join a company that is dedicated to innovation and inspiring groundbreaking research? If so, we want you on our team!

About our Team

The Academic & Government Research Sales team prioritizes continuous learning, resilience, and a customer-centric approach. We are seeking an experienced Inside Research Account Manager for Southern Europe with a proven track record in selling information tools. The candidate should be fluent in English, both verbal and written, and possess proficiency in an additional language such as Spanish, Portuguese, or Italian. The role involves managing Academic & Government accounts in Southern Europe, building relationships, and driving sales growth. A goal-oriented, collaborative approach and commitment to ethical conduct are essential for success in this dynamic environment.

About the role

We seek a proactive Inside Research Account Manager  for our Academic & Government Research Sales team in Southern Europe. The role involves managing and expanding existing accounts and finding new business opportunities in the academic and government research sectors. Ideal candidates are ambitious, proactive, and client-focused with experience in selling information tools. Fluency in English and proficiency in Spanish, Portuguese, or Italian is required. You will own Southern European accounts, build relationships, and drive sales growth. If you are goal-oriented, collaborative, and ethical, you'll excel in our supportive environment.

Key Responsibilities

• Account Management: Develop and maintain strong relationships with key stakeholders in academic and government institutions across Southern Europe.
• Sales Growth: Identify and pursue opportunities to expand our product offerings within existing accounts and onboard new customers, aiming for revenue growth and increased market share.
• Client Support: Provide exceptional customer service and support, addressing client inquiries and resolving issues in a timely manner.
• Market Analysis: Conduct market research to understand client needs and industry trends, using this information to inform sales strategies and product development.
• Collaboration: Work closely with cross-functional teams including Marketing, Product Development, and account Support (as global inside sales we don’t have customer success collaborations) to ensure a cohesive approach to client engagement and satisfaction.
• Reporting: Maintain accurate records of sales activities, client interactions, and pipeline status. Provide regular reports to management on sales performance and market insights.

Qualifications

• Education: Bachelor's degree in a relevant field such as Business, Marketing, or a related discipline.
• Experience: Minimum of 3 years of experience in account management or sales, preferably within the academic or government research sectors.
• Skills: Excellent communication and interpersonal skills, with the ability to build and nurture client relationships. Strong analytical, problem-solving abilities and growth mindset.
• Language: Fluency in English and at least one additional language spoken in Southern Europe (e.g., Spanish, Italian, or Portuguese).
• Technical Proficiency: Proficient in using CRM software and Microsoft Office Suite.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Dutch Share Purchase Plan
• Comprehensive Pension Plan
• Home, office or commuting allowance
• Generous vacation entitlement and option for sabbatical leave
• Maternity, Paternity, Adoption and Family Care leave
• Flexible working hours
• Personal Choice budget
• Variety of online training courses and career roadshows
• Wellbeing programs and gym facility in the office
• Internal communities and networks
• Various employee discounts
• Recruitment introduction reward
• Work from anywhere
• Employee Assistance Program (global)
• Annual Event

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals’ advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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