Posted:
5/6/2024, 10:12:36 AM
Location(s):
Melbourne, Victoria, Australia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Customer Success Engineer
Sydney or Melbourne, Australia
About AvePoint
Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. For more information, visit https://www.avepoint.com.
At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you!
About the position:
Do you have a strong passion for technical enablement and problem solving? Does the idea of being a trusted technical resource excite you? We are seeking a highly motivated individual who is interested in working hand in hand with our Customer Success Team to assist with the adoption, enablement, configuration, and utilization of class leading solutions.The Customer Success Engineer serves as a strategic technical resource to our Customer Success Team. The CS Engineer works hand in hand with the Customer Success Team on Customer engagements to assist in adoption, enablement, configurations, technical recommendations, and utilization advice.
What your day to day will look like:
What you will bring to our team:
You serve as a technical resource for our ANZ Customer Success Team which means you will need in depth technical knowledge as well as strong communication skills. You will work closely with our Customer Success Managers and our Sales Team on specific Customers as well as other departments and will need to demonstrate high levels of professionalism both internally and externally.
Knowledge in the following areas:
Benefits we offer:
AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drive our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
#LI-Hybrid
#LI-SW
Website: http://avepoint.com/
Headquarter Location: Jersey City, New Jersey, United States
Employee Count: 1001-5000
Year Founded: 2001
IPO Status: Public
Last Funding Type: Post-IPO Secondary
Industries: Cloud Computing ⋅ Data Management ⋅ Document Management ⋅ Information Technology ⋅ SaaS ⋅ Software