Posted:
8/4/2024, 5:00:00 PM
Location(s):
Victoria, Australia ⋅ Melbourne, Victoria, Australia
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Full-time, Continuing position
Salary Level HEW 5 + 17% Superannuation
Based at the Melbourne CBD campus, and hybrid ways of working
About the role
As VE Services Officer, you will be responsible for providing high quality administrative support across College team which include Planning & Resources, Learning & Teaching Innovation & Quality, Partnerships, and supporting Education Delivery.
You will be a strong communicator and excel at customer service to staff and students to assist in the coordination and participation in activities such as student lifecycle services, course and program management activities, information management, events and process improvement activities.
To be successful in this position, you will have:
Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders.
Demonstrated experience in providing high quality customer service to internal and/or external
High level communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds.
Ability to demonstrate flexibility and initiative, working effectively within a dynamic small team
Proven administrative experience and planning, organising and prioritising work in a busy environment with multiple and conflicting priorities and competing deadlines.
Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the College
The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.
Led by our Pro Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can:
lead in practice-based learning
empower learners for the future of work
engage industry and community at scale
grow for impact and influence
The College of VE is delivering impact through transformation that creates long-term change.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Laura Fazio (Manager, Planning & Resources) via [email protected].
Position Description – VE Services Officer
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
Website: https://rmit.edu.au/
Headquarter Location: Melbourne, Victoria, Australia
Year Founded: 1996
Industries: Education ⋅ Higher Education