Location: 2n​d Floor Customer First Centre,16 The Forum, Wallsend  Tyne & Wear NE28 8JR

Hours: 3-10 hours per week

Volunteer post

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

About the role

North Tyneside Recovery Partnership (NTRP) is a dedicated service for anyone in North Tyneside, who is experiencing problems with drugs and/or alcohol.

The service does not have any age restrictions so can provide support to those of all ages.

We are here to help you get well and stay well. We believe recovery from addiction and substance misuse is possible for everyone, and we’re here to help you achieve it.

Our aim is to make recovery a reality in North Tyneside – whether you’re dealing with problematic drug and/or alcohol use or helping support others that are.

Are you looking for a volunteer role where you can share your knowledge of recovery to help others?

Can you commit to a regular weekly attendance to support our academy  groups? (between 3 and 15 hours per to be agreed based on volunteer availability).

What you'll do;

• Co-facilitating and supporting Open Access Recovery Groups
• Supporting existing service users in their recovery journey.
• Offering peer support to clients.
• Supporting the engagement of hard-to-reach groups.
• Raising awareness of the Service and other support services.
• Co-production of new recovery groups
• Supporting and co-production of EDI and Wellbeing activities.
• To act as role models for recovery
• To promote the benefits of treatment and recovery to new and potential service users
• Engage clients into the recovery hubs and the Recovery Academies (RAD)
• Inform clients of the recovery community
• To assist workers client appointments where appropriate.
• Develop resources e.g. posters, advertising activities.
• Establish therapeutic relationships with clients.
• Refer and signpost to specialist agencies when required by workers
• Share own skills/experience.

Applicant Criteria

• Calm natured
• Excellent verbal communication skills
• Non judgemental
• Understanding and knowledge of harms of substance use

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy the following benefits;

• Recognition and awards including Room to Reward
• Discounts via Tickets for Good
• Wellbeing initiatives throughout the year
• Learning and development opportunities 

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. 

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: