Posted:
2/26/2026, 10:19:44 PM
Location(s):
Vienna, Austria
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets
How you will contribute
You will:
Manage the order fulfilment process, respecting the customer segment and channel mix
Balance supply constraints and delivery of service levels through cross-functional alignment
Use appropriate tools and processes such as availability checks and stock allocation rules
Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs
Help achieve business and commercial objectives by fulfilling customer-service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers
Work with the customer collaboration, demand planning, demand fulfillment, and commercial teams to report on and achieve KPIs, including root-cause analysis and continuous improvement
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
Good numerical, analytical and logical reasoning skills
Microsoft office applications
High-level of SAP competence
An FMCG/CPG company
A customer-facing role within customer service, logistics or sales
Experience in an order-to-cash environment
Fluent in German & English
Experience in customer service, logistics and sales
Good knowledge of the total supply chain/order-to-cash process
Strong analytical and problem-solving skills
Mandatory information in Austria: The salary is graded in the Collective Labor Agreement “Information and Consulting”. If you meet the mentioned requirements the entry gross-salary for this position will be EUR 54.000,-- per year, split up in 14 pays for full-time. We’re willing to overpay, dependent on your professional work experience and qualification.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Website: https://www.mondelezinternational.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 10001+
Year Founded: 1903
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Consumer Goods ⋅ Food and Beverage ⋅ Food Processing ⋅ Manufacturing