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Job Purpose

The Sr. Cloud Solutions Engineer works with various departments to design enterprise solutions within the company. Their primary work will relate to designing and engineering enterprise information technology systems, improving existing software systems, synthesizing data, increasing productivity in the workplace. The Sr. Cloud Solutions Engineer works to balance various aspects of a project, most of them complex issues such as security, architecture and system dynamics. Sr. Cloud Solutions Engineers will be expected to have a variety of cross-functional skills related to operating systems, databases, networking, cloud native, automation, messaging and collaboration systems, application development and DevSecOps. Sr. Cloud Solutions Engineers may specialize in area such as: Platforms; DevSecOps; and IT Systems

Essential Responsibilities

• Designs and engineers solutions that align to architecture patterns and security guidelines for data, compute and technology platforms, meeting business needs while evaluating tradeoffs between cost, performance, maintainability, and scalability.

• Works in partnership with business product owners, nd DevSecOps to design, engineer and deliver mature scalable and robust business capabilities.

• Collaborate with IT architecture and IT operations to identify and implement optimal engineering solutions for the company.

• Leads engineering and planning initiatives related to capabilities, future roadmaps, operations, and strategic planning.

• Designs and engineers business and technology innovation that drives the organization's top and bottom lines.

• Stays current with industry trends, making recommendations of new technologies that deliver strategic business value and reduce costs.

• Designs and engineers architecture solutions that maximize reuse and are efficient, maintainable, scalable, stable, highly available, portable, secure, and implemented correctly.

• Strong communication competency across all levels of stakeholders, providing engineering guidance and insight into best practices and guardrails.

• Follows and enforces organizational policies and goals for IT security, change management, and operational risk.

• Contextualizes information for the correct audience level into clear and concise materials with thoughtful attention to detail and quality.

• Provides engineering consulting services within domain to help achieve desired business and operational outcomes across Jackson.

• Designs and engineers the service management processes for maintaining the technology platforms in production.

• Acquires and maintains a working knowledge of Jackson processes and procedures across various departments and ensures that proper controls are put in place.

• Promotes quality by performing code reviews, developing and enforcing coding standards, recognizing system deficiencies, and implementing effective solutions coaching other team members in this domain.

• Actively seeks and participates in personal and team development opportunities and maintains knowledge in this domain.

• Conducts tech talks and provides guidance to the Software Engineering Community of Practice (SE CoP).

• Collaborates with IT Architecture, IT Operations and IT Security to design and engineer Jackson technology infrastructure and business systems.

Other Duties

• May provide training to users on new/updated systems.

• Provides trending and related support for production issues as needed.

• Ability to work extended hours as needed.

• Mentors junior engineers on practices within Jackson.

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Knowledge of industry standards, emerging technologies; and security and system best practices.

• Excellent verbal and written communication skills including presentation creation and delivery.

• Experience with the Microsoft Cloud ecosystem.

• Strong organizational skills; ability to guide task prioritization to meet project deadlines.

• Strong collaboration skills with the ability to build high performance teams, influencing across all levels in the organization.

• Ability to learn and maintain a comprehensive understanding of Jackson’s business and technology.

• Demonstrated record of successful, complex project completion with minimal supervision including skills in design, requirement gathering, project planning, prioritization, coordination, multi-tasking, and problem solving.

• High level understanding of Project Management tools, techniques and methodologies including Lean, Agile, and/or SAFe.

• Ability to explain and communicate technical concepts clearly to a Senior level audience.

• Ability to conduct gap analysis and identify possible solutions for continuous improvements.

• Demonstrated strong scripting skills in a system automation language such as bash, Perl, Python, or PowerShell.

• Experience integrating CI/CD tools into pipelines, such as build automation tooling, Git based code repositories, artifact and library repositories and code deployment tools.

• Experience designing and integrating Infrastructure as Code (IaC) and Configuration as Code (CaC) tools.

• Experience engineering network infrastructure using concepts such as Zero Trust networks, Software defined networking, network peering and Network Security Groups (NSGs).

Qualifications

• Bachelor's Degree in Computer Science/Engineering or equivalent education or experience required.

• 5+ years related IT experience required.

• Certifications in public cloud technologies preferred.

• 3+ years in IT infrastructure/operations role preferred.

• At least one current certification in public cloud technologies including: Azure Developer/Administrator/Solutions Architect, AWS Solutions Architect, Cloud Security Certification, and/or OpenStack Administrator Certification preferred

• CISSP Preferred

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.