At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

该岗位负责营销员渠道关爱客户再开发相关工作，包括孤儿单开发模式设计与优化，关爱客户专员管理与孤儿单加保转化推动，跨渠道老客户加保开发

岗位职责：
1、孤儿单开发模式设计与优化
（1）分析孤儿单客户标签和画像、孤儿单开发数据，识别服务现状及开发痛点，搭建并持续优化孤儿单分配模型
（2）监测资源分发与回流数据，不断根据效率分析及客户再开发数据迭代优化
2、关爱客户专员管理与孤儿单加保转化
（1）负责客户关爱专员的队伍建设和培育，通过客户关爱专员培训、荣誉体系等，赋能客户关爱专员，推动孤儿单加保转化
（2）设计并不断优化迭代孤儿单客户开发工具，推动孤儿单加保转化的效率提升
3、跨渠道老客户加保开发
（1）根据客户全旅程接触点，并结合业务推动及产品开发节奏，策划客户专属线上线下活动、产品、工具和权益体系，优化和提升客户价值
（2）建立总分客户营销交流平台，强化经验总结和分享机制，提升分公司客户营销能力
 

任职要求：
1、全日制本科及以上学历
2、5年以上寿险个险经验，对个险业务及客户经营的逻辑有深刻理解（同时具备前线和中台经验者优先）
3、良好的数据和实战案例的洞察能力
4、强烈的目标感
5、良好的组织协调、项目推进和授课演讲能力

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.