We are seeking a new talent to join the team, where you can collaborate in client-critical business application delivery, support and capability uplift. Application Support provides the capability to Operate, Run, and Support Applications in scope along with recommendation for automation, DevOps templates, patterns and framework. Work collaboratively with the client’s teams to address issues and recommend solution to resolve it. Application Support Services manage the application in Production (Prod) but will include DevTest and PreProd where required.

Key Responsibilities:

As a SRE Architect, you will work with SRE lead and the client team act as a software assessor, providing a dynamic service to identify and solve issues within multiple components of critical business systems. Define evaluation criteria for capability uplift and improvements. You will be expected to perform independently and become a Subject Matter Expert (SME).

You will be responsible for designing, implementing, and maintaining the reliability and scalability of the organization's IT infrastructure and services. This role involves working closely with development, operations, and product teams to ensure that services are reliable, scalable, and efficient. The SRE Architect will lead efforts to automate and optimize processes, implement monitoring and alerting systems, and develop strategies for incident response and disaster recovery.

You will be required to actively participate and contribute to team discussions, as well as contribute to providing solutions to work-related problems. Mentor junior resources, coach and train as required.

•             Work with the client to establish Entry / Exit Criteria and align on the basis for identification, selection, and development of use cases for service improvements through automation.

•             Work with DevOps team to review templates, patterns, and framework to be developed for the applications in scope.

•             Review recurring incidents and problems for applications in scope to determine possible automation solutions.

•             Conduct end-to-end assessment of business processes and identify other potential use cases for automation.

•             Develop and review automation backlog list for the client review and approval.

•             Able to develop solutions to improve user experiences and increase the capability of the technology they use.

•             Develop and provide operational support for full-stack software applications.

•             Collaborate with development operations staff to create, monitor, and troubleshoot the system infrastructure.

•             Increase system resilience and serve larger customer volumes with expert-level coding, bulletproof release, and change management skills.

•             Improve automation and increase the system’s self-healing capability.

•             Collect operating system data and report performance metrics to stakeholders.

•             Manage cloud and database system maintenance, debugging production issues as they arise.

Job Qualifications (Must Have Skills)

•             Technical Expertise: Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP), containerization (e.g., Docker, Kubernetes), and infrastructure as code (e.g., Terraform, Ansible).

•             Programming and Scripting: Proficiency in programming and scripting languages such as Python, Go, Bash, or similar.

•             Monitoring and Logging: Experience with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, Splunk, or similar.

•             Automation and CI/CD: Experience with automation tools and CI/CD pipelines (e.g., Jenkins, GitLab CI, CircleCI).

•             Incident Management: Strong problem-solving skills and experience with incident management and root cause analysis.

•             Performance Tuning: Knowledge of performance tuning and optimization techniques for various systems and applications.

•             Collaboration and Communication: Excellent collaboration and communication skills. Ability to work effectively with cross-functional teams.

•             Documentation: Strong documentation skills. Ability to create clear and concise technical documentation.

Job Qualifications (Preferred Skills)

•             Understanding of AWS and/Or Azure cloud platforms.

•             Understanding of application monitoring tools and technologies.

•             Ability to quickly develop prototypes and proof of concepts.

•             Must be an Australian Citizen, and a security clearance is desirable.

Benefits of working at Accenture:

• Holistic well-being program including health insurance

• Life & Salary Continuance Insurance

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

About Accenture:

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and Al with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 3600 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

.

About Accenture:

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.