Assist in the daily operations of the academic advising and disability support services at the Hamilton County campus for clerical, administrative, and outreach purposes.

Major Duties and Responsibilities:

• Assist with administrative and clerical duties.

• Provide customer service and student advocacy.

• Conducting student outreach via phone, email and/or text.

• May be asked to assist with event set-up, some lifting may be necessary

• Will assist/support other Academic Advising personnel as requested.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED:  Director of Advising

SUPERVISION GIVEN:  N/A

CLASSIFICATION: Part-Time/Federal Work Study

Minimum Qualifications:

• Must have a high school diploma or GED.

• Completed FAFSA on file demonstrating financial need.

• Maintain a minimum of 6 credit hours of enrollment in eligible courses.

• Maintain an aid-eligible Satisfactory Academic Progress (SAP) status.

• Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA). 

• Strong customer service and/or student advocacy through a positive attitude, approachability, and problem solving to support student success.

• Able to meet people easily and make them feel welcome.

• Professional oral and written communication skills.

• Comfort with data entry, word processing and spreadsheets.

• Exceptional organizational skills.

• Effective time management and demonstrated ability to prioritize tasks.

• Display a professional appearance and demeanor.

• Ability to work as a team member.

• Projects positive image for Ivy Tech Community College.

Salary: $15.00 per hour

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.