BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity:

We have a new and exciting opportunity for a Senior Cloud Operations Engineer. Reporting to the Senior Manager – CloudOps & FinOps, you will be accountable for the support & delivery of operational services, lifecycle & compliance management, monitoring, and optimization of cloud-based infrastructure.

As a 2IC to the Senior Manager, you will have a deep understanding of cloud technologies, experience in working collaboratively with cross-functional teams and ensure seamless cloud operations within a dynamic and innovative organization.

 To do this successfully you will:

• Support the delivery of operational services required to meet defined service levels in support of AIAA cloud hosted solutions.
• Manage the life cycle of our cloud services to ensure supportability, security and compliance policies are met.
• Support the development and enforce policies and procedures for cloud operations, ensuring adherence to best practices and compliance requirements.
• Participate in change, incident and problem management processes for cloud infrastructure and network assets.
• Monitor and analyse system performance, proactively troubleshoot issues, and implement improvements to enhance efficiency and stability.
• Collaborate with IT teams to automate routine tasks, streamline processes, and implement DevOps practices for continuous improvement.
• Responsible for the operations of the FinOps function.
• Execute established financial management strategies for cloud resources, optimizing costs and maximizing efficiency.
• Analyse and monitor cloud usage and spending patterns.

Successful applications will demonstrate:

• Solid technical experience managing Azure cloud operations and experience in establishing operational processes.
• Strong understanding of cloud security principles,
• Strong understanding of ITIL framework.
• Proficient in scripting and automation tools for infrastructure-as-code and deployment automation.
• Experience in effective cost management strategies, tools, models, and processes (FinOps practices).
• Willingness to be trained on the job and via formalized certifications.
• Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
• Demonstrated leadership skills with the ability to motivate and mentor team members.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers
• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.