Representative Customer Service

Posted:
5/18/2026, 3:16:55 AM

Location(s):
Lazio, Italy ⋅ Rome, Lazio, Italy

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Work Flexibility: Hybrid

Key Activities & Responsibilities 

  • Processing orders, credits, loan kit queries, repair order requests 

  • Arranging returns and collections and handling proof of delivery and pricing requests 

  • Handling  incoming e-mails and calls 

  • Proactively communicating with internal & external customers 

  • Investigating and resolving invoice disputes 

  • Logging and follow up of issue resolution and related communication back to the customer 

Travel Percentage: None