Membership Specialist I

Posted:
1/9/2026, 6:44:04 AM

Location(s):
Illinois, United States ⋅ Rockford, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Under Supervision, This Position Is Responsible For Establishing And Maintaining Paper Membership Files; Processing New Membership Applications; And Communicating With Group Representatives And Vendors, Area Office, Members And Other Departments.

JOB REQUIREMENTS:
* High School Diploma or GED.
* 6 months clerical experience.
* Experience recognizing errors and discrepancies in membership processing procedures.
* Knowledge of the Blue Chip and/or Blue Star system.
* Analytical skills.
* Clear and concise written and verbal communication skills
* PC proficiency to include Microsoft Word and Excel.

PREFERRED JOB REQUIREMENTS:
* 1 year FEP membership experience
* FEP Direct knowledge

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$17.75 - $26.17

Exact compensation may vary based on skills, experience, and location.