JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Helpdesk Executive

Work Dynamics

What this job involves

Delivery of Client Satisfaction

• Vendor management

• Speed profile tweaking

• Timely processing of request

• Managing nodal points

• Routing accuracy

Achieving Safety aspects

• Tracking the Escort availability trips with female employee first pickup/last drop during night hours

• Monitoring the all the vehicles trip closure through technology tool

• Monitoring and action on the live security dash board alerts like

  • Device not reachable,

  • Employee GEO fence violation

  • vehicle over speeding,

  • SOS alerts stoppage

  • single women travelling alone

  • Vehicle stoppage

Maintaining the reports

• Daily and monthly induction details and BGV submission details  to be shared with management

• Track and share the report of online mandatory trainings

Putting best practices in place

Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the KRA are being met.

Sound like you? To apply, you need to be:

Technical hands

• Knowledge and penchant for using technology tools in delivering day-to-day tasks

• Excellent Organization, Time Management & prioritizing skills

• Attention to detail

Good communicator

Do you have a fluent of spoken and written English language? Can you communicate your colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.