Business Process Architect

Posted:
10/19/2025, 7:05:34 PM

Location(s):
Indore, Madhya Pradesh, India ⋅ Madhya Pradesh, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy

Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Business Process Architect, you will analyze and design new business processes, creating documentation that guides the implementation of innovative processes and technologies. Your typical day involves collaborating with various stakeholders to define product requirements and use cases, ensuring that business needs are effectively represented through user and task analysis. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate workshops and meetings to gather requirements and feedback from stakeholders. - Mentor junior team members to enhance their understanding of business process architecture. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow. - Experience with process mapping and modeling tools. - Strong analytical skills to assess business needs and translate them into functional requirements. - Ability to communicate effectively with both technical and non-technical stakeholders. - Familiarity with project management methodologies. Additional Information: - The candidate should have minimum 12 years of experience in ServiceNow. - This position is based at our Pune office. - A 15 years full time education is required.

15 years full time education

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