Director, Global Contingent Workforce Program

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Wellesley, Massachusetts, United States ⋅ Massachusetts, United States

Experience Level(s):
Senior

Field(s):
People & HR

Workplace Type:
Remote

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: We support US flexible working arrangements in the contiguous 48 states.   

  

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.  

  

The opportunity:  

This role is responsible for managing the global Contingent Workforce Program (strategy, process, policy, technology and governance), and driving the design and integration of the program into broader workforce/HR and business strategy initiatives. The role requires partnering with internal (e.g., procurement, finance, Talent Acquisition, HRSS, HRBPs, legal) and external (e.g., MSP, suppliers, vendors, other organizations) stakeholders to deliver a seamless contingent workforce experience. This role is a deep subject matter expert in contingent workforce management and is responsible for designing, driving optimization and utilization of contingent workers across Sun Life, as well as proactively managing the risk and compliance of the global program.

How you will contribute:  

  • Develop and implement a global Contingent Workforce Program strategy, model and process that aligns with Sun Life Talent and Culture strategy

  • Partner with internal stakeholders, such as Talent Acquisition, HRSS, Procurement, Legal, and Finance, to ensure the program's success and alignment with organizational goals and Program Strategy

  • Establish and maintain relationships with external vendors, including Managed Service Providers (MSPs) and Vendor Management Systems (VMS), to optimize the management of contingent workers

  • Design and oversee the end-to-end process of contingent workforce management, including work orders, onboarding, performance management, and offboarding

  • Monitor and analyze key metrics and performance indicators related to the contingent workforce program, providing insights and recommendations for improvement

  • Monitor industry trends and best practices in contingent workforce management, implementing innovative strategies to enhance the program's effectiveness

  • Drive implementation of robust governance, risk management, and compliance frameworks to ensure adherence to all applicable labor laws, regulations, and company policies

 What you will bring with you:

  • In-depth knowledge and experience in contingent workforce management, including understanding of different engagement models, worker classifications, and legal considerations. Proven record of designing and implementing global contingent workforce programs

  • Strong project management skills to effectively plan, execute, and monitor the implementation of the Contingent Workforce Program

  • Strong understanding of relevant regulations, labor lags and compliance requirements in North America and Asia Pacific

  • Excellent communication and interpersonal skills to collaborate with internal stakeholders, external vendors, and contingent workers

  • Analytical mindset with the ability to interpret data and metrics to drive informed decision-making and continuous improvement

  • Ability to navigate ambiguity and adapt to changing priorities in a fast-paced and dynamic environment

  • Strong leadership and influencing skills to drive organizational-wide adoption of the Contingent Workforce Program

  • Strategic mindset to evolve and implement the Contingent Workforce strategy

  • Biased for action with passion to challenge the status quo. Able to deliver outcomes while empowering the working team, with ability to adapt to changing priorities

  • Ability to partner across HR and with Business Leaders, navigate a matrixed organization, build relationships, collaborate, explain concepts in a simple and concise way, and influence outcomes

  • Seasoned experience managing a contingent workforce management program (in-house) or as a vendor

  • Proven track record of developing and implementing global CWP strategies and initiatives (MSP, VMS, global program roll out)

  • Strong knowledge of regulatory requirements, industry standards, and best practices

  • Experience with technology solutions (VMS, MSP, etc.) and supplier management

  • Excellent leadership, communication, and project management skills

  • Ability to work in a fast-paced environment and adapt to changing priorities

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.  

   

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!  

  

Life is brighter when you work at Sun Life  

  • Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more  

  • Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account   

  • A flexible work environment with a friendly, caring, collaborative and inclusive culture   

  • Great Place to Work® Certified in Canada and the U.S.   

  • Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running  

   

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

   

If you are a California resident, the salary range for this position is:  

  • Southern California region: $150,600 - $225,900 annually 

  • Central California region: $158,900 - $238,400 annually 

  • Northern California region: $169,800 - $254,700 annually 

  

If you are a Minnesota, Colorado or Nevada resident, the salary range for this position is $143,800 - $215,700 annually 

If you are an Illinois, Connecticut or Maryland resident, the salary range for this position is $150,600 - $225,900 annually 

If you are Washington, Washington D.C., and Rhode Island resident, the salary range for this position is $158,900 - $238,400 annually 

  

If you are a New York resident, the salary range for this position is $169,800 - $254,700 annually 

   

We consider various factors in determining actual pay including your skills, qualifications, and experience.  In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.  

  

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.  

  

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.   

  

#LI-remote    

  

Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

Job Category:

Human Resources

Posting End Date:

19/09/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.