JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Assistant Facility Manager supports the delivery of integrated facility management services by assisting with day-to-day operations, vendor coordination, client support, financial tracking, and compliance activities. This role partners closely with the Facility Manager to ensure operational consistency, service excellence, and alignment with JLL standards and client expectations.

Key Responsibilities

Administrative & Operational Support

• Support the Facility Management team with tactical planning and execution of operational goals and objectives.

• Provide day-to-day oversight of assigned facility management tasks and operational activities.

• Support soft services operations, including janitorial, landscaping, mailroom, and other workplace services as applicable.

• Coordinate and support special events, meetings, and conference room reservations in alignment with client requirements.

• Assist with the scheduling and coordination of maintenance activities to minimize operational disruption.

• Manage and oversee work orders within the client CMMS system (Corrigo), ensuring timely updates, proper documentation, and closure.

Communication & Relationship Management

• Provide general facility oversight through routine monitoring of the campus and service delivery activities.

• Serve as a point of contact for the client, occupants, visitors, and guests.

• Ensure timely follow-up and resolution of service requests and issues.

• Coordinate with vendors, facilities staff, and service providers to ensure effective execution of work within the client environment.

• Communicate operational updates, service impacts, and issues to the Facility Manager as appropriate.

 

 

Program Support & Continuous Improvement

• Assist with the development and implementation of operational programs, processes, and procedures that improve efficiency, productivity, and cost control.

• Support variance reporting for operating budgets on a monthly and quarterly basis.

• Assist with the development and execution of annual management plans for assigned facilities.

• Provide operational and administrative support related to capital and expense planning in coordination with the Facility Manager and client representatives.

Financial Support

• Assist with budget development, tracking, and analysis for operating and capital expenses.

• Support financial reporting, including variance analysis and cost tracking.

• Assist with preparation of budget requests and supporting documentation.

Compliance, Safety & Vendor Management

• Support compliance with JLL policies, procedures, and minimum audit standards related to facilities, finance, and operations.

• Monitor site KPIs and SLAs; assist with identifying performance gaps and corrective actions.

• Support enforcement of company safety policies, training requirements, and safe work practices.

• Assist with implementation and monitoring of hazard controls and safety programs in compliance with local codes and JLL standards.

• Monitor vendor service delivery, coordinate issue resolution, and support performance evaluations.

• Assist with tracking vendor training compliance and contractual obligations.

Operational Risk & Incident Support

• Provide after-hours facilities support and response as required by the site.

• Assist with operational audits, compliance reviews, and corrective action tracking.

• Escalate operational incidents, risks, and service disruptions to the Facility Manager in accordance with established procedures.

Qualifications

• Bachelor’s degree preferred; equivalent experience in facilities management or operations considered.

• 2–5 years of experience in facilities management, operations, or a related field.

• Experience supporting soft services and vendor-managed environments.

• Familiarity with CMMS platforms (Corrigo).

• Strong organizational, communication, and customer service skills.

• Ability to manage multiple priorities in a fast-paced environment.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

On-site –Round Rock, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.