As part of the Financial Crimes and Fraud Prevention organization, this role executes the fraud analytics and strategies supporting Citi’s credit card and retail bank businesses. This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraudulent activities across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new fraudulent schemes.

This role partners closely with Fraud Policy, Operations, Model Governance and various partners to keep apprised of business and technology direction in order to determine potential and existing fraud impacts. 

Responsibilities:

• Leverage data and advanced analytics to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
• Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis.
• Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis. Obtain alignment and then implement mitigation strategies.
• Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities. 
• Leverage knowledge of information acquired to identify potential process gaps and opportunities for improving effectiveness of controls and governance processes. 
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends. Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies

• Qualifications:

• 3+ years of experience
• Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline.  
• Experience working with:
• Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools. 
• Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
• Data visualization tools, such as Tableau
• Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
• Good written and verbal communication skills, with ability to connect analytics to business impacts; comfortable presenting to peers and management.
• Extremely detail-oriented; intellectual curiosity
• Ability to multi-task and work against tight deadlines. 
• Ability to work independently with baseline instructions/guidelines from management
• Self-starter who also has a demonstrated ability to work successfully in team environment and drive

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 22, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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