Team Leader, Human Resources

Posted:
3/12/2025, 5:00:00 PM

Location(s):
Port of Spain Corporation, Trinidad and Tobago ⋅ Port of Spain, Port of Spain Corporation, Trinidad and Tobago

Experience Level(s):
Senior

Field(s):
People & HR

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

The HR Team Leader will manage the HR team and provide effective guidance. They will be responsible for supervising, managing and motivating the HR team members on a daily basis. This position entails carrying out tactical execution of strategies and plans on HR initiatives.

What You'll Do:

  • Assist the Human Resources management team in completing all Human Resources information relevant to the goals and vision of the organization
  • Coach and develop members of the Human Resources team
  • Maintain Human Resources Ticketing platform and ensure targets are achieved
  • Assist in handling any employee legal matters or legal related transactions
  • Maintain all performance related activity of the team
  • Work with members of the management team to ensure alignment of all disciplinary, coaching and termination requests
  • Create HR team training material in line with requirements
  • Ensure Business Management related items are in line with process and make recommendations for improvement
  • Assist with completion of client related audits or requested information
  • Assist in the creation and implementation of company related policies
  • Champion company core values and other company programs to engage and motivate our employees
  • Other duties as assigned

What We're Looking For:

Education

High School Diploma or Equivalent

College Diploma or equivalent in the Human Resource field would be an asset

Project Management certification would be an asset

Exposure to employment law would be an asset

Experience

Minimum two (2) years experience in a senior Human Resources Generalist Role or equivalent experience

Previous supervisory and Human Resources experience

Certificates, Licenses, & Registration:

Membership in a professional Human Resources organization (e.g. HRPAO or SHRM) is preferred.  Working toward HR designation is an asset.

Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.  

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

 

Twitter & Instagram: bgocareers 

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

 

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At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

 

Bill Gosling Outsourcing – Where your career thrives!