About the team

Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting, or financing, customers can turn to Zillow to find and get into their next home with speed, certainty, and ease.

About the role

Within this role, you’ll perform program management activities for all leave of absence (LOA) and time off programs at Zillow. These include but are not limited to Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Short Term Disability (STD), Long Term Disability (LTD), Parental Leave (Bonding), Paid Time Off (PTO), and Sick Time (PSST). You’ll report to the Benefits Director and serve as a subject matter authority for leave and time off programs. You’ll work closely with the other Leave of Absence Specialists and the greater Benefits Team.

The ideal candidate may be considered an authority in their field with vast multi-state LOA knowledge. They will be highly organized, professional, reliable, empathetic, analytical, and a phenomenal communicator focused on confidentiality throughout. They thrive in a fast-paced environment, are detailed, and are willing to take risks and admit mistakes. The ideal candidate is excited to work with a team that aims to create a caring culture while delivering on our Zillow Group Benefits Promise and Mission.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $79,300.00 - $126,700.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Zillow Group's benefits promise support and security for every unique individual and family who chooses to work at Zillow. We’re committed to designing benefit programs that create a sense of belonging, represent our dynamic, innovative, inclusive culture, and care for our community through every chapter of life’s incredible journey.

Key Responsibilities

• Interprets and administers multi-state LOA and time off programs and policies following applicable federal and state employment laws; partners with People Legal and People Tech to implement necessary updates

• Handle the LOA and Disability third-party vendors, which includes vendor assessments, workflow refinement, day-to-day management, and process improvement

• Responsible for program compliance

• Evaluate systemic issues and collaborate with key partners to develop and refine processes and policies

• Run payroll calculations for short-term disability and state-mandated leave programs across multiple states

• Support the LOA Specialists with advanced situations, including pay inquiries, workplace accommodations, legal matters, etc

• Coordinate Worker’s Compensation leaves with the support of Zillow’s Business Risk team

• Use data analytical skills to assess current programs, update metrics, and provide program and policy improvement recommendations

• Collaborate with HRBPs to determine the business and People Team’s needs for developing proactive learning resources in the leave and time off space

• Work closely with our People Team, key collaborators, and external partners to build solid, inclusive relationships and influence business decisions

• Serve as the Benefits Team’s HIPAA Privacy Champion

Qualifications

• 4+ years of experience in LOA and Time Off benefit administration

• Experienced knowledge of federal, state, and local laws and regulations related to leave of absence, such as FMLA, ADA, worker’s compensation, and other types of leaves, especially multi-state paid leave compliance requirements.

• Ability to work with a high degree of autonomy through ambiguous circumstances

• Expertise in data analysis and exceptional skills in Excel and/or Google Sheets

• Ability to effectively collaborate with the team in an asynchronous and fast-paced environment

• Solid experience using the Workday HRIS platform

• Excellent verbal and written communication skills

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.