Job Description

The Key Account Manager (KAM) is the our Company Oncology point of contact in the allocated region and accounts. KAM will report to Sales Manager Oncology.

In collaboration and alignment with oncology team, KAM needs to provide a highly effective customer experience, ensuring that our Company delivers value to patients, payers and physicians and become a trusted partner.   

We offer Fixed term position for 1 year with possibility to be extended.

The KAS sales and financial responsibilities:

• Responsibility for business result within assigned accounts - achieving/exceeding sales targets and agreed KPI's but staying within the approved promotional budgets
• Account/ Business plan development
• Account prioritization, setting goals for priority accounts and evaluation of achievements 

 The KAS Customer engagement responsibilities:

• Anticipation of customer needs and ensuring good product knowledge of Key Customers
• High level of scientific/clinical knowledge is required to provide approved disease & therapeutic solutions (e.g. approved product information and patient education) to key decision makers and stakeholders.
• Creating and managing long-term relationships and partnerships with Key Customers
• Establish and develop relations with Key Decision Makers (Head of Accounts, Account Financial directors, Head of Hospital departments, Hospital Health Committees, Pharmacists) providing sufficient support materials and information on our Company products
• The KAS is familiar with principles of health economics and the clinical implications. Proactively identifies business opportunities and supports appropriate pull-through and understands current state and evolving landscape of integrated payers in the country
• Developing and implementing activity plans for Key Customers

 The KAS collaboration responsibilities:

• Implementation and evaluation of Marketing strategy
• Active participation at regular Brand Team business update meetings
• Providing business feedback and local expertise to Brand Team
• Initiation and coordination cross-functional team within our Company to develop projects that respond to customers and business needs in assigned accounts.
• Administrative tasks like CRM, national, regional events coordination
• Under his/her responsibility assures highest ethical principles conducting Local law, our Company SOPs and regulations
• Ability to work in a very complex setting and across many functions and levels and across different customer types
• 10% international. 50% Domestic traveling
• 80% of time spent with customers

Education & Experience

• Minimum: Healthcare education, Bachelor or University degree from accredited university, preferably Medical Doctor or Pharmacists
• Commercial experience within Pharma- preferable of 2 years minimum.
• Experience in a hospital environment is preferable
• Ability to manage key external stakeholders, to influence without authority, and to create and carry out action plans in matrix cross-functional team structures
• Exhibit strong problem solving, project planning, teamwork, analytical, and written/verbal communication skills
• Fluent in conversational and written English

Required Skills:

Account Management, Contract Management, Customer Experience Management, Customer Relationship Management (CRM), Decision Making, Oncology Marketing, Product Knowledge

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Project Temps (Fixed Term)

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

75%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/9/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.