Byram Diabetes Account Manager, San Antonio

Posted:
8/13/2024, 1:46:08 PM

Location(s):
Texas, United States ⋅ San Antonio, Texas, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Sales & Account Management

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company

JOB SUMMARY

This position is responsible for selling Byram's Diabetes portfolio and services in the assigned sales territory. The Diabetes Specialty Representative works closely with the National Sales Manager to focus efforts on increasing sales. This position collects documents required for billing based on company policy. This position is also responsible for meeting both revenue and profitability goals for their assigned sales territory. The Diabetes Specialty Representative works with the National Sales Manager to develop and execute specific strategies to achieve these sales, customer satisfaction and profitability goals. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community.
  • Validates and develops territory call plans to qualify new and maintain existing accounts to grow the business.
  • Enters call plan and logs calls along with the decisions and outcomes into the CRM system
  • Uses Apria reports and data such as target ratings to identify referral targets and helps in validating as well as updating of incorrect/old data.
  • Partners with the National Sales Manager to review sales territory call plan to achieve strategic goals.
  • Educates referral sources on the use and application of Byram products and services.
  • Maintains the highest level of customer satisfaction by resolving and following up on customer concerns.
  • Partners with branch management and staff as well as other functional areas within the company to drive sales growth.
  • Communicates and explains Medicare/Medicaid guidelines and private insurance procedures, pricing information, and product information to referral sources.
  • Maintains accurate records on prospective and active accounts ensuring information is sent to reimbursement offices for billing and collection.
  • Ensures billing documentation is complete and accurate.

Education and/or Experience

  • College degree preferred
  • 2 Years of experience in selling “service” or “commodity products” with demonstrated success required
  • External sales experience preferred
  • Diabetes sales experience preferred 
  • Experience within current market preferred

SKILLS, KNOWLEDGE AND ABILITIES

  • Customer/Patient-Focused: You start with the customer/patient and work backwards. You invest the time and energy to understand the customer’s/patients’ objectives, then tie all your activities directly to the achievement of those objectives.
  • Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
  • Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
  • An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
  • Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
  • Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.

Certificates, Licenses, Registrations or Professional Designations

  • Must possess a valid and current driver’s license and auto insurance per Apria policy.
  • Required to drive personal vehicle.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.