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This Position reports to:

Service Manager

 

Role Mission

Are you passionate about technical support, electrical systems, and cutting-edge technologies in the maritime industry? ABB is looking for a Senior Technical Support Engineer to join our Marine & Ports division in Brazil. If you have strong experience with ABB power and distribution systems, extensive field maintenance expertise, and are ready to take on complex technical challenges, this opportunity is for you!

Responsibilities

• Provide technical assistance to internal and external customers, ensuring timely, cost‑effective, and high‑quality support aligned with ABB guidelines.

• Categorize, analyze, and troubleshoot technical issues through customer communication and remote access to assets, covering a wide range of certified ABB services and products.

• Identify additional opportunities while supporting customers and report them to the account team following local business processes.

• Prepare all required documentation and customer reports, ensuring they are acknowledged by the customer representative.

• Identify improvement needs in products, services, and ways of working, and drive improvement actions within your area of responsibility.

Requirements

• Hands‑on experience with ABB power and distribution systems.

• Extensive experience with field maintenance activities.

• Bachelor’s degree in Electrical Engineering.

• Advanced or fluent English skills.

Nice to Have

• Availability for occasional travel.

• Familiarity with Marine & Ports solutions and maritime electrical systems.

What we offer

• The opportunity to be part of a global company working on high‑impact maritime and port industry projects.

• A collaborative environment with continuous learning, technical development, and access to advanced ABB technologies.

• Career growth opportunities within a solid technical path.

About ABB Marine & Ports

ABB’s Marine & Ports division is a global leader in electrical, automation, and digital solutions for vessels and port infrastructure. With a robust portfolio—including electric propulsion systems, power distribution, automation platforms, and digital solutions—we support our customers in achieving greater efficiency, safety, and sustainability. Our teams work closely with operators and shipyards, delivering tailored solutions that drive the maritime industry's transition toward cleaner and smarter operations.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.