Posted:
9/30/2025, 2:35:55 AM
Location(s):
Sterling, Virginia, United States ⋅ Virginia, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Operations & Logistics
Workplace Type:
Hybrid
The Opportunity:
CACI is seeking an action-oriented Operations Support Specialist to join our mission sustainment team. As a Sterling, VA-based operations team member, you will provide systems engineering, networking, and other critical operations support, including networking maintenance and remote troubleshooting for globally deployed signal processing systems. This role requires effective communication skills, advanced problem-solving and troubleshooting skills, professional incident and event management experience, and seasoned Linux command line knowledge. You must be able to effectively manage and prioritize issues reported/discovered, escalate when needed, and maintain focus on operational system availability.
Shift requirement is 9:00 AM – 5:00 PM, Monday through Friday. (Add flexible lunchtime)
Note: This is NOT a teleworking role. Daily activities are onsite work only.
Responsibilities:
Provide program-wide support related to global systems and related applications.
Provide technical support for Linux, Cisco, and other proprietary systems.
Become a key player in the program’s migration to RHEL8.
Provide professional and inquisitive communications over the phone, email, and chat platforms as a means to isolate any/all problems reported and provide operational updates.
Ability to multi-task during high work volume times; e.g., document issues, troubleshoot, and communicate effectively.
Ability to quickly diagnose and resolve or escalate issues according to issue type and severity.
Ability to train, teach, and mentor others on how to triage and troubleshoot complex IT problems.
Facilitate all required operational reporting per the established service level agreements and program expectations.
Qualifications:
Required:
Active TS/SCI
Bachelor's Degree or equivalent experience; 5+ years of systems engineering and/or networking experience
Security+ certification or ability to obtain within 90 days of employment
Direct experience working with/troubleshooting Linux-based Operating Systems
Experience with computer networking devices (routers/switches/firewalls)
Understanding of client/server architectures
Customer service and/or support experience working in a sustainment support environment
Ability to support a 40-hour work week with flexibility for occasional after-hours/weekend support of critical events
Desired:
Red Hat Enterprise Linux, RHEL8 proficiency &/or applicable certification (RHCSA or Linux+)
Prior Military service and/or experience working with Military Service groups
Remedy, Jira Service Management, Confluence, Service Now, or similar ticketing system experience
Experience with SIGINT data processing/technology
High comfort level working with technology at a fast pace
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$70,800 - $148,600Website: https://caci.com/
Headquarter Location: Arlington, Virginia, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Industries: Software