Onboarding Operations Specialist, Experience Curriculum (Temp)

Posted:
3/12/2025, 3:17:04 AM

Location(s):
Tennessee, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
Remote

Who You Are

Education products are critical to the future of brightwheel. We are committed to providing solutions for schools, parents and teachers that free up their time to focus on providing high quality education to every child. As an Education Onboarding Specialist, you are passionate about early childhood education and believe that curriculum plays a critical role in supporting teachers and enhancing student development. You thrive in environments where you can directly contribute to the success of schools by providing hands-on support and guidance to help them implement Experience Curriculum effectively.

You excel at fostering positive relationships with administrators and teachers, providing them with the training and resources they need to be successful. You understand that change can be challenging, and you are skilled at motivating educators to adopt new methods, patiently walking them through the curriculum, and ensuring they feel confident every step of the way.

You are comfortable working in a dynamic, fast-paced environment and can manage multiple customer interactions simultaneously. You’re proactive in identifying potential obstacles and finding creative solutions. You analyze customer feedback and data to continuously improve the onboarding experience and support the team in delivering impactful results.

You’re collaborative, adaptable, and excited to be part of a growing team that’s making a real difference in early childhood education. Most importantly, you’re driven by the desire to help educators and schools unlock the full potential of the Experience Curriculum to foster joyful learning experiences for young children.

Brightwheel

Website: https://mybrightwheel.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 101-250

Year Founded: 2014

IPO Status: Private

Last Funding Type: Series C

Industries: Education ⋅ Photo Sharing ⋅ Primary Education ⋅ SaaS ⋅ Software