The Global Field Enablement team

The Global Field Enablement team at Okta serves to build global enablement programs for sellers at scale. This team designs and executes initiatives focused on driving field effectiveness in role and meeting the objectives of the business.

The Field Enablement Reporting Analyst opportunity

Reporting to the Senior Manager, Enablement Systems & Analytics, this role will establish reporting frameworks, document and track KPIs, and lead workflow automation initiatives that streamline processes across reporting, programs, and team productivity. Partnering closely with the Field Enablement Analytics Manager, you will ensure our teams have the data and automation infrastructure needed to drive adoption, efficiency, and impact at scale.

This role is ideal for someone who thrives on building reliable reporting structures, enjoys solving operational challenges with automation, and is eager to apply new technologies, including AI, to increase efficiency and effectiveness.

What you’ll be doing 

• Build and maintain reporting frameworks across CRM, CMS, LMS, and other enablement systems
• Develop dashboards in Tableau or similar BI tools, that provide visibility into program adoption, training completion, and content engagement
• Document, track, and update KPIs to ensure alignment with business goals
• Partner with the Field Enablement Analytics Manager to prepare reporting packages and deliver insights to stakeholders across Sales, Enablement, and Operations
• Ensure reporting accuracy, consistency, and timelines across all projects
• Collaborate with cross-functional teams to understand reporting and automation needs and deliver actionable outputs
• Own the workflow automation for Field Enablement, including enhancements, reporting, and overall program management
• Design, build, and document automation workflows that reduce manual effort and improve scalability
• Drive opportunities to leverage AI tools and integrations to further improve efficiency and insights

What you’ll bring to the role & the experience we're looking for 

• Minimum 3+ years of experience in reporting or analytics focused roles supporting sales enablement and/or sales operations teams
• In-depth experience working with BI and data warehouse tools including but not limited to Tableau and Snowflake
• Experience with reporting for CRM, CMS, and LMS systems, ideally Salesforce, Highspot, and Cornerstone
• Advanced Excel/Google Sheets skills with working knowledge of SQL
• Demonstrated ability establishing and maintaining recurring reporting processes
• Strong organizational skills and attention to detail, especially in KPI tracking and technical documentation
• Excellent stakeholder management and communication skills, with the ability to engage and present findings clearly to non-technical audiences
• Experience with Zapier or similar workflow automation tools, including the ability to design and maintain automations
• Demonstrated ability to optimize AI-driven analysis, leveraging prompt engineering and workflow automation to generate actionable insights
• Experience with modern AI platforms and tools (e.g., Snowflake AI, Google Gemini, NotebookLM) to synthesize complex data into clear, executive-level summaries
• Exposure to SaaS or high-growth technology environments
• Bachelor’s degree in Business, Data Science, Economics, or related field, or equivalent work experience

Additional skills that we value 

• Tableau and/or Snowflake certifications
• Experience with API-level integrations and webhook-based automation 
• Experience operationalizing AI models into repeatable business workflows
• Ability to quantify enablement ROI and attribution beyond surface-level adoption metrics
• Experience designing analytics governance models in global organizations

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