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Job Description
- Strategic Planning: Develop a digital wealth business strategy aligned with SCB Digital Banking’s long-term vision, identifying innovative products and trends to enhance the platform
- Stakeholder Management: Collaborate with internal stakeholders, including executives, product team, legal and compliance team, and IT team, to understand their needs and ensure seamless communication and strategy execution by providing clear and consistent updates, progress reports, and outcomes to stakeholders
- Execution and Implementation: Design and optimize business workflows, customer journeys, workshops, and user experiences while tracking project timelines and managing cross-functional coordination to ensure seamless and timely execution
- Documentation: Create and maintain comprehensive project documentation, translating product vision into user requirements for the IT team, and resolving challenges as needed
- Business Outcome and Objective Alignment: Define and monitor key performance indicators (KPIs) and success metrics to measure product performance and achieve business objectives
- Data Analytics: Develop a holistic data utilization framework to support business goals by identifying opportunities to use data assets, analytics, and machine learning to drive customer insights, innovation, and revenue growth through actionable strategies
- Competitive Intelligence: Conduct competitive analysis to stay up-to-date on industry trends, market dynamics, and competitor activities related to investment products/features for differentiation and adopting cutting-edge technologies
Qualifications:
- Bachelor’s Degree or higher in Business Administration, Business Analytics, or a related field
- At least 5 years of experience in banking (wealth management preferred) or consulting, with a solid understanding of investment products and prior experience in product management
- Proven ability to analyze data, generate insights, and drive data-informed decision-making
- Experience in utilizing consumer insights, segmentation, and personalization strategies to optimize marketing initiatives, improve customer acquisition and retention, and drive revenue growth
- Strong business acumen with the ability to balance technical feasibility and business value creation
- Excellent organizational skills with the ability to manage multiple workstreams simultaneously
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.