Are you passionate about delivering exceptional customer service? Do you have a solid understanding of the pharmaceutical industry? If so, we have an exciting opportunity for you to join our team as a Concierge!

As a Concierge, you will play a crucial role in generating both quantitative and qualitative leads from our existing contact database and new customers through desk research and virtual information gathering techniques. Additionally, you will provide administrative support to our field teams by scheduling hot leads and appointments directly into their diaries.

This is a remote, home-based role.

Key Responsibilities

Identify New Opportunities: Review the current customer database to uncover new prospects.

Data Cleansing: Ensure the accuracy of our contact database through meticulous data cleansing.

Customer Information Gathering: Conduct cold calls, identify stakeholders and gatekeepers, and determine customer contact preferences.

Admin Support: Provide administrative assistance to the field sales team.

Target-Focused Environment: Thrive in a fast-paced, target-driven environment where your hard work and results are rewarded with bonuses.

Customer Experience: Deliver a high-quality customer experience.

Candidate Requirements:

Educational Background: Degree-level education.

Sales Skills: Prior experience in sales.

Communication Skills: Excellent verbal and written communication skills.

Multitasking Ability: Capable of multitasking and working efficiently in a fast-paced environment.

Customer Service: Outstanding customer service and interpersonal skills.

Industry Knowledge: Good knowledge of the pharmaceutical industry.

Don’t miss out on this fantastic opportunity! Apply today and become a valued member of our team.

Please note: Sponsorship is not available for this opportunity

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com