Project Role : Software Development Lead
Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.
Must have skills : ServiceNow Custom Application Creation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: We are looking for a highly skilled and experienced Service now systems lead to join our team. This role focuses on the management accounting system for SIB, specifically handling Apptio-related tasks, including system maintenance, development, and requirement definition. The ideal candidate will have strong experience with Apptio, as well as proficiency in Japanese to facilitate smooth communication within the team. Roles & Responsibilities: • Requirement Definition and Design: Define, document, and design system requirements for Apptio to meet business needs and ensure effective management accounting. • System Development: Develop and implement solutions using Apptio to enhance system functionality and support business processes. • System Maintenance: Perform routine maintenance and updates for Apptio, ensuring the system remains reliable and functional. • Service Now Maintenance and Development: Handle the maintenance and development of Service Now as it relates to Apptio operations. • Troubleshooting: Address and resolve any issues or inquiries related to Apptio and Service Now to minimize disruptions and maintain system performance. Professional & Technical Skills: Must-Have Skills: • Apptio Expertise: Proven experience with Apptio, including requirement definition, design, development, and application management services (AMS). • Service Now Maintenance: Experience with ServiewNow maintenance and development. • Japanese Language Proficiency: Should be able to read, write and speak in Japanese fluently. Should have the proficiency level of N2/N3. Nice-to-Have Skills: • BI Tool Development: Experience in developing Business Intelligence (BI) tools to support reporting and data analysis. • Apptio Operation/AMS: Additional experience with Apptio operation and AMS for enhanced system management. • Accounting Knowledge: Knowledge of accounting and bookkeeping principles to better understand and manage accounting systems. Additional Information: • Resource will work in India shift time of 9:00 am to 6:00 pm. • Resource will have to follow the Japan holiday calendar and not the India calendar. • OT might be required if an incident occurs in later half of the day or is prolonged.

15 years full time education

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